We’re excited to launch a new series, How I Got That Gig, in which we ask craft industry professionals to tell us the story behind a great commission, job, freelance opportunity, or contract. The first story is from quilter, Libs Elliot, who recently designed a label for the Absolute Canada commemorative bottle.
June 6, 2017
Leanne Pressly of Stitchcraft Marketing suggests that small business owners use Instagram bots to engage their audience to help grow their followings.
June 6, 2017
Part of having a polished visual face for your brand online is having beautiful images. Here’s a handy guide to all of the image sizes and types required.
When a customer walks into a brick-and-mortar, a shop owner smiles, says hi and gently inquires if the customer needs any help. But in today’s digitally-driven world, the perfect welcome-procedure isn’t so obvious. Between checking facebook messages, replying to tweets and battling your email inbox, it’s easy to feel overwhelmed by customers service demands with no time left for doing what you love… working on your product! In this webinar Stacey Trock gives you tips for communicating with customers in ways that are more positive and more efficient.
May 23, 2017
Modern help desk software can help you do tie your customer service efforts together into one cohesive customer experience.
May 8, 2017
If you’re planning a membership site, you’ll have many considerations such as content, cost, and community. Use this guide to find what is available.