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How to Help Etsy Customers Download Their Digital Files

Digital files are a popular product to sell on Etsy. They’re a terrific source of passive income, meaning you do the work to design and create the file once and then sell it infinitely, even while you sleep. Still, passive income is never really passive. Customers often need help and support, especially when it comes to figuring out how to download their digital file after purchase. Here are some helpful tips to make the process smoother for everyone.

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