Join us for this Q&A session, with Kiffanie Stahle, a lawyer who specializes in craft businesses. Register in advance and submit your questions to Kiffanie.
My secret to polite email etiquette is having a cordial hook that sets the tone for myself. With this, the rest of the email can fall into place.
Preparing an operating agreement is a wise step to take before entering into a business partnership. Here are some questions to ask as you start.
Sharing documents, collaborating on posts, building on common visual inspiration — these are all tasks that can be done remotely using any of these tools.
Surveys and polls can help you understand your customers and followers much better than social media reactions because they allow you to target the specific information you’re interested in to grow your business and engage your community.
As a small business owner, chances are good that you are taking photos, editing them, and posting them. Put your best photo forward with these free and/or inexpensive apps, all recommended by members of the CIA community.
Thinking about going to the next yarn or needlearts trade show? Check out our report on TNNA Spring, 2017.
Leanne Pressly of Stitchcraft Marketing suggests that small business owners use Instagram bots to engage their audience to help grow their followings.
In this webinar, Stacey Trock gives you tips for communicating with customers in ways that are positive and efficient so you can overcome customer service challenges.
Modern help desk software can help you do tie your customer service efforts together into one cohesive customer experience.