Update July 1: The assets of Bluprint have been purchased by TN Marketing. Access to classes will be preserved. Please see our post here.
Update May 24: CEO John Levisay has posted a statement informing customers of the coming closure. In part it reads: “For now, I wanted to let you know that we are looking at various options to allow those of you who have purchased individual classes to receive a copy of your classes. This includes individual classes purchased with own forever credits. We are also planning to issue prorated refunds for paid subscribers based on the last day our service will be available, which will be communicated when that date is finalized in the near future.”
In a letter sent to instructors today, John Levisay, Chief Executive Officer of Bluprint, announced that NBCUniversal will be shutting Bluprint down. “It is with profound sadness and disappointment that I write you this email,” the letter begins. “When we started the business in 2010, our goal was to provide passionate enthusiasts access to the best teachers in the world. Your classes have made people’s lives better across the globe.”
The letter continues, “After 10 years and virtually millions of customers served, NBCU has made the decision to close the Bluprint business over the next few months.”
Levisay co-founded Craftsy (originally called Sympoz) along with Bret Hanna, Todd Tobin, and Josh Scott. In May 2017 NBCUniversal bought a majority stake in Craftsy. Levisay stayed on as CEO. After the purchase, the company was renamed Bluprint and the model changed from a la carte classes that were a deep dive into a particular craft, to a subscription model offering shorter, lighter craft content that was more entertainment-focused.
“On behalf of all the Craftsy/Bluprint employees, I want to express our gratitude and appreciation to you for being with us on this journey,” Levisay’s letter today stated. “The remarkable work you have all done is unforgettable and has made a difference; however, our business is not sustainable in the current economic climate.”
Bluprint customer Annette Millard says she’s sad for everyone. “I’m wondering if all the Craftsy classes I bought will just disappear?” she asks.
Instructors are feeling shocked and saddened by the news. Kim Werker taught a series of crochet classes on the platform. “I’m really feeling for the very talented people who are losing their jobs,” she said. “And for myself, I’m reacting in two levels. First, I’ll be losing a significant source of income, and I need to look at my contracts to see if I’ll retain any rights to my work. Second, as I watch bastions of the craft industry crumble, I’m wondering what will rise out of the dust.”
Stacey Trock also taught crochet classes on Bluprint. “I’m surprised about Bluprint closing,” she said. “My assumption was that the current climate, with most people around the world on lockdown and streaming services seeing massive increases in streaming time, as well as an intense rekindling of interest in crafts and DIY, that this would have been a strong time for Bluprint. To find out that it will no longer continue is really sad.”
Do much for “lifetime classes”.
I have so many classes on Craftsy and Bluprint
what happens to my library bought classes. it said forever classes.
I have not got an email from bluprint or craftsy.
Me too I purchased numerous forever classes. Do we loose all the money we put into the forever classes?
So do I. I hate this
I’ve been a loyal customer and invested lots of money in forever classes..I’m assuming those videos will be available as will all the patterns and recipes…just not instructor feedback?
Wow… what happens to all those classes we paid for??
What happens to all the classes we’ve bought?? And the fact that we pay each month to watch!!
That can’t be right? Shouldn’t they have to provide something to keep what you purchased?
So what happens to all the classes I purchased. Are you refunding my money Bluprint? Sounds like we need to start a Class Action Lawsuit! I paid for “forever classes”, not “until you decide to go out of business classes”!!!!!
Please you who live in US, start the action, Bluprint customers aren’t only on US, we are from all over the word and we don’t know US laws nor have tools to use them. I own dozens of classes and have subscription. It wasn’t cheap for me due to the course difference and market value.
Wow I purchased a lot of class es to use it forever and also now paying monthly fee so I will loose all of these????? That’s not right !!!
What do the terms and conditions you agreed to say?
I’m thinking we all should be thinking about a class action suit against NBC to to require them tolet everyone who purchased classes, download the videos for those classes.
What the heck!!! What about all my classes!! Will I loose them?? I havent received an email
Would love to know if they will at least make the forever classes downloadable (should be free to those who already bought them) for a period of time so we don’t lose our educational investment.
I just paid for a yearly subscription to Bluprint. Will I still be able to access the classes? If not, will I be issued a refund?
Only the lawyers win in a class action suit. You may get a few pennies on the dollar a total waste of time and money
When you used Bluprint you agreed to their terms of service which prevent you from filing a class-action lawsuit:
22. Binding Arbitration of All Disputes. No Class Relief.
This Section 22 is deemed to be a “written agreement to arbitrate” pursuant to the Federal Arbitration Act. You and we agree that we intend that this Section 22 satisfies the “writing” requirement of the Federal Arbitration Act. If binding arbitration is adjudged by a tribunal to be unenforceable, the provisions of Section 23 shall apply to all relevant disputes between you and us.
We believe that arbitration is a faster, more convenient and less expensive way to resolve any disputes or disagreements that you may have with us. Therefore, pursuant to these Terms, if you have any dispute or disagreement with us regarding (i) your use of or interaction with the Services, (ii) any purchases or other transactions or relationships related to your use of the Services, or (iii) any data or information you may provide to us or that we may gather in connection with such use, interaction or transaction (collectively, “Transactions or Relationships”), you will not have the right to pursue a claim in court, or have a jury decide the claim and you will not have the right to bring or participate in any class action or similar proceeding in court or in arbitration. By using or interacting with the Services, or engaging in any other NBCUniversal Transactions or Relationships with us, you agree to binding arbitration as provided below.
I both bought numerous classes when it was craftsy…. Whathappens to all those classes I bought???
Will I still be able to access all my classes? I understand that we won’t be able to ask questions like before but keep our classes available.
Are the courses downloadable somehow
I’m also saddened by this news and wonder if we will be able to access our FOREVER classes we purchased?
Ruthie Allard Moss
Wondering about my “forever classes”?! There isn’t an option to download them to my laptop, so how will I be able to keep what I paid for? Emailed customer service..no response so far…
I just tried to log in to their site and got a page not found error. Ouch.
Very disappointed to hear this. This enabled me to take classes from the best instructors all over the country. What about Craftsy classes I have already purchased?
I also have purchased numerous classes. Your company offered lifetime access. Could you give us DVD of classes that we have purchased?
I am wondering about the classes I have purchased also.
What happens to all the classes i purchased? And i am still receiving emails asking me to subscribe to website and asking for payment.
This is very disappointing. I am hoping we can trust this company to honour their commitments to provide ‘lifetime classes’ to those of us who have invested a lot of money and trust in them. Some of the classes I bought, I haven’t even viewed yet. I would like to think we will be informed of how this is going to work for us – and very soon!
I agree with the comment that now with quarantine and social distancing we need this site more than ever! Is there any chance another company will buy Blueprint? Now more than ever we need at home instruction on DIY. Blueprint is listed in Laguna woods as the site for in home learning.
….but the letter says….
…” that we are looking at various options to allow those of you who have purchased individual classes to receive a copy of your classes. This includes individual classes purchased with own forever credits…..”
Lets give them a little time to figure it out
We should be refunded the money we spent for forever classes. This is so wrong.
You can still purchase classes today. How does that work?????
Maybe all the teachers can put their classes up on youtube, surely they have made enough money and it’s not as though anyone is going to pay for them again. I think we have all learnt our lesson.
The teachers don’t own the videos that make up their classes. They don’t have access to them.
They say they are working on solutions. I think they should give us our classes on dvds, but I doubt they will. I bought 187 classes over the many years since CRAFTSY began. That’s a lot of money. I would not have bought any had they not told me that I would own them forever. I feel like I’m being robbed.
Me too! I am so upset to think I might loose all my classes. Surely the company will give us DVDs of the classes we have bought; that would only be right. I am really shocked because I thought now more than ever, people were getting into crafts and cooking to help pass time! We can only hope that they will do right by those who have been loyal customers for so many years.
Hate to say it, but it sounds like much more than “not lucrative” enough for them!! This is the time more and more people are turning to things like craft videos while being shut-in like prisoners for lack of a better word!! Does NBC Universal have ANYTHING to do with us crafters, sewers, knitters, embroiderers, etc??? Just another takeover ladies! Yes, Class Action is deemed appropriate!!!
Lost my shopping cart and was unable to continue adding to my cart at 11:23pm on May 31. It’s still only 11:35 now. So sad…
I was in the process of picking my class to buy using my last coupon perk when the option to purchase class disappeared early, several minutes before the cutoff time. Did anyone else have the same problem?
I emailed them to let them know & included the coupon code & class I was trying to get. I hope they’ll add it to my library.
As for losing access to classes, the letter posted on the website & emailed to customers says they’re working on a way to provide everyone with their forever classes so they won’t lose them.
I didn’t receive the May 24 email, but did receive one on May 29. Didn’t see it until May 30. I had 12 class credits that I never realized I had, so I purchased 3 classes yesterday, one at a time. Couldn’t get back to the computer until late Sunday night. At 10:35 Central time Bluprint switched all the classes to “subscription only.” This is very unprofessional behavior. It seems rushed and underhanded. I am a public relations professional and this is a good definition of how not to treat customers. I will give them time to figure something out, but communication this poor and lacking in detail does not bode well.
I was trying to use up my own forever classes too and was able to use a few credits yesterday and went back about 11pm EDT to use up the rest of them and the option to “purchase” was gone. Very unprofessional!
Just a comment here, but as a corporate H.R. spouse, I know that many company changeover and buyouts can end up in “asset only” agreements, whereby the purchasing company wants nothing to do with payouts of severance, liabilities, accounts payable, assumption of separate contracts with vendors or service providers. They only want client lists or member names, physical inventory and tangible worth. Usually very short notice of closing, leaving people in the dark. I look for the new ownership to come in like big heroes and offer to refresh the coursework we have purchased, perhaps for a nominal fee, or if everyone renews subscriptions, or some such agreement to make it appear that we have been spared the headache of trying to download. Stay tuned, I could be wrong, but it sure sounds like it, especially since there was no liquidation sale. We were only offered a measly 35% discount at the very end.
what about all those classes I bought from craftsy/blueprint. Will i be able to retrieve them
Taunton Press: How about Threads takes this over?
I’m very upset about this. Bluprint isn’t answering emails. I bought 39 classes that I *thought* I could watch at my leisure when I retire in a few months. I don’t have the capacity to download these on my phone. What is the PROBLEM about downloading to my laptop?????? With the pandemic forcing us to stay home, this is a really bad time to pull this crap, NBC UNIVERSAL!!!
I don’t care what you say in your fancy language. We paid for subscriptions and purchased classes in good faith. if you don’t want tp let us download our classes that belong to us, then we should be refunded all the money spent on the classes. I get the fact thatNBC is so big that they don’t have to make good on our purchases. Well maybe we can’t fight in court, but I for one will never watch NBC programs. Also I can let many others know how you are going to shaft us. I used to think you were decent people, but true colors are coming out. You are not an ethical company. I am totally taken back by your morals and ethics. Hope it makes,you happy sitting in your posh office enjoying how you cheated people all over the world.
They said that unless I cancel they are going to take money from my credit card on file to renew my membership, so if they closing why they want to take my money?
Just download them and put them on a flashdrive. I use internetdownladmanager. google it. It’s a nice little app. You can use it on youtube too.
I’m not computer literate. How do I download from their site to the app you suggested?
do you have instructions on how to get this to work by chance?
ok, can you please tell us how to go about this, thanks muchly in advance
Doesn’t work to download. Bluprint made it so you can’t…so mad
I just tried using internetdownloadmanager but every time I try to download a video it says “video not found”.
Plus, HOW can you download a class into one folder. Each class has multiple different videos for each section!! This is going to be a massive job and damn near impossible for many.
(I presume your suggestion
Any suggestions will be most welcome. I had better get started on this.
Plus, so far NO NOTICE so far on the website. Still selling courses and advertising “Own Forever” Library!
I just bought a subscription can I get a refund
@Maria Thomas-
I would contest it with your credit card company.
I own a lot of these classes and they can surely expect a lawsuit if there is not a way to keep them.
I need to know how long it will take to download all my classes,I have purchased about 350 of the own forever classes. I expect that we will be given sufficient time and notice of how to download them and retrieve them. If anyone hears anything, please let me know immediately and if there is any class action lawsuit started because of not being able to get our classes, I would like to know that as well. My email is noramnelson@aol.com
Good to know. Thankyou!
The classes can only be downloaded via the app they recently launched now, but that only stores them to the device’s internal memory, so it isn’t a permanent solution. I contacted the company tonight asking for other options besides an iOS/Android app that will soon become technologically obsolete.
https://help.mybluprint.com/hc/en-us/articles/360021279032-Offline-Viewing and
https://help.mybluprint.com/hc/en-us/articles/360007131271-The-Bluprint-Mobile-App
I too have purchased classes. Let’s watch and see how this plays out. The company is only just starting the process. Before we jump into a class action suit let’s ask them directly what the plan is .
Can you expand?
What about those of us who have a lot of patterns that we bought on blueprint will we still be able to access them
How do you download them?
I’m testing dowloading classes with Android emulator BlueStacks for Windows. So far it seems something is dowloading but how long it will take and how much space it needs…the emulator is painfully slow on my ancient PC, but if it works, it would be nice great.
Thank you
I bought forever classes from Craftsy. We should all be able to download them. Or archived in a place we can access them. I think a class action should by researched.
Looking at the Bluprint website, it says you can download via an Android or iOS. Therefore not suitable to download to a laptop or other storage media. Disappointed, as my phone could not hold all the classes I have bought!
Be careful with this app. I tried to install this on my win10 machine and the install didn’t complete. I tried re-installing it and it told me to un-install and re-install, but it won’t un-install. So now I’m stuck with thing on my pc and I don’t know what it’s doing (if anything).
caveat emptor
Internetdownloadmanager. Be careful with this app. I tried to install this on my win10 machine and the install didn’t complete. I tried re-installing it and it told me to un-install and re-install, but it won’t un-install. So now I’m stuck with thing on my pc and I don’t know what it’s doing (if anything).
caveat emptor
You could only download patterns not class content.
Does that work when there is a password to access the videos? Just curious
Thanks very much, ok.
For other people interested – I downloaded internetdownloadmanager from CNET.com which is a trusted site. Internetdownloadmanager does have it’s own website but that didn’t work for me for some reason – maybe in too much of a hurry?
Note that the downloader is an app. on your browser – Chrome, Firefox, etc. If you want to delete it, I think that is where you will have to go. When downloading Internetdownloadmanager follow the instructions as to the browser settings you need. I put it on Chrome because that is what it suggested and it installed only on my Chrome but not on my Firefox (my usual browser). What you are getting is a free trial version (28 days). It will remind you of this every so often and ask if you want to register – I clicked “No” and kept on going.
I am downloading to an older, but not ancient, desktop running Windows 7. I do not have a current subscription to Bluprint but do have lifetime access to my Craftsy classes. When you have Internetdownloadmanager installed and go to Bluprint and start running a session in one of your classes, a little box appears in the upper right corner that says “download this video.” You can then pause the video and click on the box. A drop-down menu appears which gives you different options for video quality – highest quality on the top, lowest on the bottom. Note that the higher the quality, the more space it will take on your machine. I found that using the setting second from the bottom gives me about the quality that I see with live streaming. It takes me about 1.5 min. to download 1/2 hr. of video. Internetdownloadmanager will que multiple videos but I haven’t used this feature.
My husband pointed out that we may run over our data limit – something to check if you are on a minimal subscription and hardly ever download.
Internetdownloadmanager appears to have many settings so I suspect you can set up a more efficient way of doing it than I have but I am no techie so prefer not to mess too much with settings. I have been downloading each session of the videos I most want that I’ve bought. You can choose a destination file for the video when you set up the download but that takes some scrolling each time and I have found it faster to let them go to the downloads file (the default) and then rename them (again- it wants to name each episode in a class with the same name and I couldn’t find where to change this and either way I have to type it in) and drag and drop it into the file I’ve made for the class. When the download has finished it will pop up on top of whatever else you have open and one of the choices will be “open file location” which is what I click on. The file comes up with the new video, I rename it and put it where I want it.
I hope that Bluprint decides to notify us all and gives an opportunity for us to download the classes we bought access to. The article says that they are doing the shutdown over several months so notifying creators may have just been the first step. I think that opportunity to download would be the best scenario we could hope for. So my thought is – why not do it now. Hope this is helpful – again, I’m no techie but have taught a class in helping older adults use computers.
@Karen did you play your download? I did, it has a big echo in it and video/sound is a bit distorted/behind. Has to do with the way they stream (and protect) it, I think.
Lifetime never meant our lifetime (woudlnt it be great to access this when we’re 90 :)), but Craftsy’s/BluPrints lifetime.
I too have purchased many classes to use as reference and also have a subscription paid for until the end of the year. As yet we don’t know what is planned for Bluprint but it’s hard to imagine the website will be maintained if no-one is getting money for it. I too have free classes but don’t really know what to use them on as I’m mainly a sewer and there’s been nothing new of any real interest for a long time.
Yesterday I tried various methods to download classes and found it all to be hopeless. Downloading bits of classes to a cell is a waste of time, doesn’t work very well and quite frankly you won’t need to download much before the phone seizes up. I tried my Galaxy notebook and was blocked because the Bluprint app wasn’t the right format and as everyone now knows downloading to a laptop, computer etc. doesn’t work.
Hopefully Bluprint will inform us soon as to what it intends to do. I think we should wait for that before starting any action because – even though there are a lot of us – they’re a big outfit so it might be better to put pressure on them and make them realise they can’t just abandon all those who’ve spent a lot of money over the years supporting them. We now need information from them about how long we can access our courses, if they plan to give us a means of downloading and storing courses we’ve bought and what they intend to do about refunding unused subscriptions – we in Europe pay more anyway.
Another issue is that I can’t get directly in when I try to access them through Bluprint.com. I now have to click on one of their emails to get access. Is anyone else having this problem?
That they are still selling subscriptions and courses beggars belief!
How do you download your forever classes from craftsy. I have tried and can’t seem to figure it out. They should at lease let us download to a flash drive, but give us instructions on how to.
I would have appreciated a “personal” email, not read it thru a thread on FB. All those classes (even if I didn’t have time to do them), I brought
I am so upset about this! I have 181 classes, most of which I’ve never got to do yet. That is a hell of a lot of money to just loose! Craftsy should have never sold to these people. They have run it into the ground!!!! I want to know how they will be reimbursing all of us for all of these classes that we purchased under the assumption we would have them for a lifetime! Are we going to have to file a class action lawsuit???????
I don’t think they were expecting instructors to tell people. I think instructors have been jerked around over the last few years, and finally after receiving the “notice of closure” email, they thought “why shouldn’t everyone know this is coming?”.
I also have a large number of Bluprint classes. I agree with Pat – let’s see how this all plays out before we start jumping on the litigation bandwagon. Maybe they will supply us with DVDs of the classes we have purchased?
Another retirement plan looks like it’s down the drain now!!!
I own 140 classes…
I bought classes I’ve not yet used! WTF!
This is exactly why I don’t buy lifetime anything!
beverlykurz@gmail.com
This was my question. What about the classes I paid for and was promised to always be able to view.
I would have expected that the company would have contacted their customers prior to or at the same time the press release went out about their closing. This has created a lot of confusion and speculation about the future of our “forever” classes. I too have invested a sizable sum for my educational classes. I sure hope this company will respect their loyal customers and provide formal communications with us on their closing and what it means to the thousands of us who have purchased “forever classes”.
I want my classes put on Cds and sent to me. I paid a lot of money here and do not want yo lose them. I was told they were FOREVER!!!
Me too! Spent a ton of money on forever classes give them to me in a dvd or thumb. Class action lawsuit?
In the Terms and conditions we all agreed to no class actions.
The terms and conditions says you go to arbitrarion. Also, you can bust that clause if they acted in bad faith. Plus a state AGs office could go after them, and as part of that they could be ordered to provide us with our content.
But did we agree regarding the classes bought from Craftsy?
I’m so depressed right now! I purchased 273 classes and had three classes on my wish-list; not counting the 169 patterns [over half of which I had purchased]. I can’t download to my phone; both my phone and my laptop are too old for their download application. I could download to my newer computer but, I would need to purchase an external hard-drive to archive that many classes; but, they don’t permit you to do that anyway. I’m retired, my income is fixed, and most of those classes I purchased before I retired. That was my retirement pastime also. Moreover, I have two classes that I’m in the middle of working on those quilts. I recommend while you still can do so, download whatever class materials that you can.
I’m sure NBC is sitting in some War-Room right about now, with a boat-load of Copy-Write Attorney’s figuring out how they can wheedle out of this deal. I’m not an attorney but, I do believe if they broke their contract/agreement with you and I, regarding our forever access to classes purchased; that contract is probably F.U.B.A.R. at this point… I guess we should wait and see what they have to offer, and then weigh our options; if any. Many of the classes I’ve taken also require the use of class-materials. We need to be able to download, and easily access those materials also. We also need a means to download classes so that we can easily stream classes to our TV screens; many older users such as myself are visually impaired, and trying to watch a class on a cell-phone, is just not getting it for me. I’m pretty sure NBC could/should/would/and, will come up with some means of providing their customers with hard-copies of their purchased classes, in lieu of their customers inconveniences. Moreover, preferably sooner than later…
I am quite concerned about the classess I purchased early on. I sure hope we can get DVDs burned or at least download able files.
me too
Nancy thank you for expressing your thoughts on getting DVDs of forever crafts classes. I live in a dead zone and would never live long enough to download classes. I have had trouble viewing classes but continued to do so because I loved them. I really hope this can be settled for the best of the customer.
I am so happy to see everyone speaking out. Let’s hope the people in charge keep their promise and get us a copy of all the classes we purchased. How about THREADS magazine taking the reins? PLEASE BLUPRINT, DON’T TAKE OUR CLASSES
If we have purchased forever classes we should receive the files to save on our own clouds.
I purchased 20 forever classes when it was known as Craftsy and want to know what will happen to my 20 classes I purchased. I have made several pattern cutting and sewing tutorials classes and use them to help improve my techniques from time to time. I want to know if I can download them or get them on DVD? This is very sad and concerning! I don’t know what to do now. Help?
I have bought more than 90 classes over the years and just 2 months ago paid for a one year subscription. Is that just lost money? Can we download the classes permanently before they shuts do you think? Very disappointed and feeling quite angry.
I just did the same! Hope all is not lost!
If you go to Your Forever Classes, select a class, the sections of that class open. There should be a download symbol in the lower right hand corner.
I’m in the process of downloading all of mine.
I’m using an iPad and the app.
Hi Cindy. Could you do a screen shot ‘cos I’m not sure what you mean. Thanks.
Cindy, I don’t see that symbol in my lower right hand corner. What does it look like?
There is no download symbol anywhere in mine.
I believe this only works in the app, which you can’t run on a computer, only a tablet or phone.
Do a search for “download video” in the help section
Cindy, I went to my Forever Classes, selected the class. There is no download symbol. I have a Mac.
If you do that, aren’t those classes viewable using the app…either IOS or Android? Seems like a short term fix since the apps won’t probably be updated. Not to mention the storage needed on a mobile device…
I read they can’t be loaded onto any memory card only what is on device memory. I won’t have enough on mine for all my classes. Hopefully they will let us have access to allow downloads to PC.
But most likely the Bluprint app will be shut off once the company closes, so how will we play/view our downloaded classes without their app?
Hi Cindy,
I found the download I think, it’s under the description of each section of the class, it’s a small downward arrow with a line under it in the bottom right corner of each description, right? And you have to download each section separately. I tried just a couple and it appears they downloaded, that downward arrow then changes to a small check mark in a square box.
But don’t you have to click on the little check mark in the box to be able to play the download so you would need the app to be able to view the downloads? Or is there another way to view them?
Once there is no more Bluprint I’m afraid there will be no more Bluprint app.
The issue with that is storage space and device lifetime. You can’t transfer them from the iPad, you can’t burn them to disc, you can’t upload them to a cloud service, etc., which is what everyone is worried about. I couldn’t even fit all of my classes on my phone or iPad, so 🤷🏼♀️ not a useful solution.
I also hope that we have access to all of the ‘forever’ classes as that is a lot of money invested over the years. I just joined and paid for an annual membership as well. It is so disappointing!
same kere Anne. no communication at all and I wonder about the classes I bought.
Me too, on Craftsy..
Closures like these don’t happen overnight nor the course of a year. Blueshit saw this coming yet still let its customers purchase yearly subscriptions and classes. Now every single customer is robbed of what was legally purchased. And we find out via a link sent to instructors. So, what does that have to say about customers? Who has their backs? I purchased 119 classes and was given free classes as part of my purchase. All I want is what I understood I was paying for: my OWN FOREVER CLASSES.
I received an email from Bluprint stating they will not be in business sometime in July. Before I received the email they had charged a yearly subscription to my paypal account of $127.
Paypal wants me to resolve the issue with the company. I’ve sent emails and never get a response. What do I do now?
They will have to reimburse peoples
I think we should get CDs for every class we bought otherwise they are not “forever” classes.
I agree with you
a CD or thumb drives or something so that we can at the very least keep our forever classes.
My computer doesn’t accept CDs so I can’t use those. I can only use a thumb drive or save to my cloud account. NO CDS, please!
I can download to my iphone but don’t have enough storage. 10 classes took over 33 GB! Now I am out of storage space. My computer does not have a disk drive and I do not have a cd player. I need to be able to download to my computer or a usb drive. Right now I can still play the videos on my computer but I just tried to use the app on my phone and the only thing available is the downloaded classes. There is a message at the top that says ” Updates for our Customers. Please visit our site to learn more” The site does NOT have any updates since the letter posted on May 29th. So even if I could download all of my classes on my phone, what happens when the app no longer works! I only found out that I could do any downloads by googling the internet.
Mary,
If you can make enough space on your computer for the iMazing backup program, you can back up your iPad to any destination you set, such as a flash drive or external hard drive.
To follow up on my earlier post. I just signed on to the app and now it appears to be working as normal, EXCEPT now the “downloaded” section is gone and there is no download arrow on the episodes! How can we “arbitrate” with them if we can not reach them. I have emailed to no avail. If anyone has any updates or know where to find them, please post them.
Mary, I’m jumping in in hopes that I might be able to help you. I apologize if you had some earlier message that I am not following. Are you trying to download from the Bluprint app? I didn’t have much success with the app for the same reasons that others complained about: 1)lack of storage on a phone 2)the app doesn’t always work 3)the program was downloading and the file would disappear as soon as it finished. It just vanished! That’s when I switched to Allavsoft.
If I understand, some of your files are showing as already downloaded (the download arrow is gone?) and you need to redownload? I found a way to get that arrow back. Go into your “Downloaded” folder, go into the class you’re looking to redownload, find the episode you want to redownload and at the right of the episode you will see three dots stacked on top of each other. Click on that and select delete. It will remove that episode from your downloaded videos library. If you wanted to delete all the episodes within a class, you can click on the checkmark+three dots which appear right under the image that has the class title and shows how many episodes are in that class. An option to delete all will appear. Select that to remove that class and all it’s episodes from your downloaded folder. When you go back to your own forever library to that same class, you should see the download checkmark has reappeared.
My understanding when downloading using the Bluprint app is that it’s downloading the classes to the downloaded videos folder but that doesn’t save the classes to your phone. If the Bluprint app disappears, so will your classes. Someone could correct me if I’m wrong. Mary, if I completely misunderstood what you needed help with, I apologize. It’s late here and I wanted to pipe in in hopes of helping you.
I can’t believe I got this to work but here is what I did. I signed on to my acct through the website from my iPad, not through the app! Then I went to Library and then own forever classes. First I clicked on the class name and then episodes. Once I was on episodes, I went to the top of the screen next to the address box for url. There should be an upload symbol. I clicked the upload symbol and then airdropped to my iMac. It immediately appeared on my computer screen. Then I clicked on File next to Safari at top of screen. In the drop-down menu, click Save As. and in the box that opened it showed the name of the Class. There is a box for where to save. I chose Movies. and for Format I chose Web Archive. Then Save. Then click on Finder and then Movies and the classes will be there.
I tried to play then and played just fine. I even clicked on resources and they were there too!
Hope this can help someone else. It was really quick to do.
Yes, they bombard you several times a week with emails. But this topic? Radio silence.
I also have a small fortune in classes that I purchased when it was Craftsy, then was purchased as Bluprint. They said any classes you had purchased through Craftsy would still be yours forever. I have never recieved an email either.
The letter they posted on the site states that they are looking for a way that Forever Classes will be available to owners.
They better find a legitimate way for us to get our classes (such as on a stick and in a form in which we can actually view them. I have over 105 Forever Classes. I am so furious about this. Crafty was a terrific platform and business. NBC Universal purchased it and destroyed it. Changed the platform (change just for change’s sake? since the original platform was great and the subsequent Bluprint iterations were not.), changed the business model to push for subscriptions , and with less content based teaching classes. Probably loaded up the Bluprint division with debt too (like a leveraged buyout), and now they want to close it and run away with our assets (the Forever Classes that we purchased.). I am resigned to the fact that I’ll loose teacher access and feedback, but at least make the content we purchased available to us FOREVER!
Well – lesson learned the hard way. I have a lot of money into classes i bought. No recourse for any of us . If that is the way it is with online learning and purchasing – makes me very wary of anything like this. I always liked craftsy better than bluprint and i always hated any thing that wants to automatically resubscribe you .
bluprint has set the precedent for not trusting any online craft learning and all classes. what a shame and shame on bluprint if they do not make this right with all their customers.
Levisay’s statement says they’re working on a way for those who purchased individual classes and who used own forever credits to get classes to be able to keep those classes.
I understand this to mean that all of the classes we’ve bought that are from Craftsy or Bluprint and are in our Libraries ARE going to be ours to keep, perhaps on DVD or downloaded and archivable to USB/DVD, whether we paid money and purchased from Craftsy or Bluprint OR used own forever credits through the subscription model.
Just keep checking the Bluprint site for more info.
Also, anybody out there with a fat wallet who wants to buy Bluprint and relaunch it and keep all of our classes intact for a third (or fourth) iteration?
I have classes on Craftsy that we’re lost when I didn’t join Blueprint. I would like to have the classes I bought returned to me. I found it frustrating when Blueprint didn’t honor my library indefinitely. This turn me off from Blueprint when Craftsy purshases weren’t honored.
The classes I purchased were from Craftsy. I used the same sign in for Blueprint but never had a subscription with them. However I do still have access to those classes I bought from Craftsy while on Blueprint -stored in the library. Not sure why you have lost access to yours.
I hope that Blueprint do honour their pledge to give us continued access after they close. I would have preferred to have been informed earlier but have now had an email. I was somewhat astonished that they were still accepting business until the end of May though. Otherwise I was encouraged by the tone of the email. I hope now to find time to take notes (a tedious and unwanted task) on the classes I have
, especially those that don’t tie in with books.
That is my question also. I have been housebound for over 20 years and have purchased 190 classes. I’ve loved everyone of them and some I watch over and over. I will be heartsick if they suddenly go away.
Me too! I have nearly 100 classes purchased. This is awful!
I have purchased around 70 Forever Classes and just received the email about the closing last night. That gives me only two days’ notice. I really rely on some of those classes and look at them periodically. I hope we can still have access to them. If not, that will be devastating to me.
I do too. I am so sad. Have you heard anything about if we are going to be able to keep the classes we ordered and paid for? I have a very large library…..
Will Craftsy/Bluprint be sending DVDs of the forever online classes to those of us who purchased online classes?
I too have many so called lifetime classes that I purchased and have been a member for years.
I am so upset and they couldn’t even send an email to notify me of the closing.
So sad. I need to make sure they tell us how to get our classes.
How do we go about keeping and watching the classes that we own? I haven’t heard anything about the process. Would hate to think that we would no long be able to view our purchased classes or use out patterns. Anybody know what’s happening with that?
I have spent a LOT of money on classes through craftsy with the understanding that I’d have LIFETIME access! The fact that I cannot access what I have paid for is unacceptable! I would like to be a par of a class action suit if I am not sent a hard copy of each class and project that I paid for.
Have you received a reply from them? I have not and have over 100 classes? Downloading on the app keeps locking up?
No Reply at all, Cindy. I have sent several emails & they will NOT REPLY to the individual loyal customer!
So do I! Too many. I have sunk a lot of monies into this website+ I was a monthly subscriber,as well! Now they are closing. And Then, MISS ABBY, NOW THAT YOU HAVE POSTED THE RIOT ACT ON SUING YOU GUYS, GIVE US A SOLUTION TO THE CLASSES WE HAVE BOUGHT TO SAVE THEM ALL. ITS EITHER THAT OR YOU HAVE WALKED AWAY FROM ALL OF US LOYAL CUSTOMERS THAT THOUGHT WE DID HAVE OUR FOREVER CLASSES. NOT ALL OF CAN DOWNLOAD THEM ALL. I HAVE ALL APPLE PRODUCTS & THERE ARE SOME WEBSITES THAT ONLY ALLOW ANDRIODS FOR DOWNLOADING. MAKE US CD’S & SEND THEM TO ALL OF US WITH EACH OF ALL OF OUR CLASSES! OFFER US MORE THAN WHAT YOUR DOING NOW! YOU HAVE MADE A VERY BAD NAME FOR YOURSELVES NBC! NO SOLUTIONS & STEALING FROM YOUR CUSTOMERS! SHAME ON YOU FOR NOT PRACTICING RESPONSIBILITY & SHOWING NO CREDIBILITY & NO HONESTY AT ALL TO ALL OF YOUR LOYAL CUSTOMERS! WHAT A MESS YOU HAVE CREATED ALL BECAUSE OF THE ALMIGHTY BUCK FOR YOUR DISHONEST COMPANY! UNBELIEVABLE STUPIDITY ON YOUR PART!
Amen! Glad to hear I wasn’t the only completely irritated to see they respond when threatened but with a general question …. complete silence. I don’t have enough storage to download on my Apple Iphone but Im given no solutions to that question.
Cindy, I’m So Angry about all of this… Like we can go out back & pull monies from our trees. This is the Most Dishonest Thing I have seen in a Long While… No Communication At All with any of us on an individual basis.. Just GRRRRRRRRRRRRR. How can we trust another company ever, when we all have been duped out of a lot of Monies??? Where are the heads of this Company? They don’t dare show their faces, let alone their voices..
Jacqueline, I understand how angry and concerned you and so many Bluprint/Craftsy customers are. I’m so sorry that I can’t help. Craft Industry Alliance is not affiliated with Bluprint or NBCUniversal. This is not something I have any control over.
I agree. I didn’t buy individual forever classes because I had the annual subscription. They’re saved in my library and I accessed what I needed whenever. I’ve been a customer for over 3 yrs and payed hundreds of dollars to view unlimited content. Why shouldn’t I be able to keep copies of the videos in my library and not just the “forever” classes? I never got an email either and by the time I saw the news of the closing, it was already too late to purchase a class or to convert anything to a forever class not that I knew how to do that anyway. I’m hoping I can find a way to download or copy the classes I use most.
I have many classes on Craftsy.and can’t afford to lose them. Any news as to if they will provider copies on DVD ? Any place to file a claim?
Mary,
There is no news yet. Last we heard was that Bluprint was looking into a way for us to keep our forever classes. However, many of us don’t trust them after the stunt they pulled on the last day of sales. So what I recommend is to read down thru all of these comments. Yes, it will take some rime and patience. But the closer you get to the bottom, the more help you will find on possible ways to secure your classes. Many people have explained different methods that have worked for them. And if you have questions, just keep on reading. It’s pretty much all there. If you still have questions, just ask. Everyone has been so helpful. All the best.
I bought a downloader called Allavsoft and it works with craftsy files and Bluprint. I bought a 30 day subscription because these will be downloaded into my computer hard drive. I won’t need it after that.
The one thing I had trouble with was that it didn’t recognize my password. Customer service at Allavsoft said to change the password and immediately it started pulling down my files. It’s been running for hours to pul in my 18 classes, but I think it’s going to Its 19.99, customer service was amazingly helpful. Wishing you success!
I also want to know what will happen to my library of “forever” classes. I have purchased them and was taking the classes at my leisure. I had no idea Bluprint was closing. I want all my classes. I am sure you can give me my 84 classes. It is possible to do.
Maybe this is the time to get legal advice from my layer.
so, I have just spent 4 days downloading the 130+ classes that purchased from Craftsy followed by Bluprint.
how did I do it
follow the instructions in the following message
https://sewmodernbags.com/how-to-download-video-classes-from-bluprint-or-craftsy/
yes, I did have to fairly rapidly move files from the c: drive over to a portable hard drive as I only had about 30GB free on C, and I did have to have the folks at Allavsoft tweak my connection…but they got back to me in under 3 hours with the tweak.
It took a full 2 days for me to download the patterns and recipes, ut I was able to do that directly from the Bluprint app last month.
te trickier bit was the download of the actual classes, once allavsoft got back to me. some suggestions if you decide to go this route and have more than 50 classes (about what can be downloaded and move to an archive drive in a day.
1) once the files start dumping, go through the list and PAUSE all but 15-20 of them, starting from the bottom and working up. this will allow you to do things like go to bed or leave the hose for more than a half ,hour or so (the length of time that it took my file dump to hit the space wall on my C drive)
2) I set up a separate folder for each of my classes in a folder on my archive device marked “bluprintclasses”. I also set up a separate folder on my archive folder marked “Completed Bluprint CLasses”. and a thrid folder marker”Incompelete BLuprint CLasses”. each segment of a blurprint class creates 3 allavsoft generated files – a SRT file and a VRT file (about 2KB each) and a MP4 file varying in size from 15,000 KB to 2.5 GB.yeah, they are chunky. My 130+ classes took up 390GB.
I have two courses that I am trying to figure out how to redownload as they were missing segments,somehow, but much easier than I had anticipated.
good luck all
What happen to classes That I have purchased on crafty/blueprint?
My question is the same as so many others’…can I somehow continue to access the classes I bought years ago?
Smlsimmons@aol.coming
So all the money is just * poof* gone? Never received word of this.
I hear you. all the patterns that I BOUGHT are not there. I bought hundreds of dollars of patterns outside the video classes.
I have classes all over craftsy and I can’t even access my password
Wow, I just renewed my membership last week $40 down the drain. What will happen to all of the classes we have purchased forever. I guess that is money down the drain as well. What ashame….
I know i just did the same thing too. I’ve emailed them. And if all else fails will notify my credit card company.
I’d like to know also about my classes. I spent a lot of money on them and still have a subscription .not heard a word .
Would appreciate DVDs of the classes I have bought “forever”
DVD only as long they will be shipped toll free all over the world. Bluprint customers aren’t only from US
I still have a subscription and loads of Craftsy classes I bought ???☹️
I don’t care about a lawsuit. I just want my classes. I think they tried to do too much too soon. I’m so disappointed.
When Craftsy started forever classes it clearly said we could download it or make DVD’s. So accordingly I downloaded few classes and made DVD’s out of it. Then probably in 2013 -2014,I think somehow I could not download it anymore, only watch it. I think when Craftsy wanted to sell the business they stopped letting the classes be downloaded. Now they should allow us to download it so that it can be saved on USB or we could make a DVD. It will not be cost effective for the company to make DVD’s to all customers. They should just allow us to download the classes on a hard drive. Clearly they cannot do anything with these classes themselves.
Dispute it with your cc company
Disputing anything with one’s credit card company may not be feasible and/or nor possible if (as many-including myself) purchased many courses over the years and when they were cratsy. Some credit card companies only allow one to go back so far–whether the customer has used the product or not.
Funny. I’ve have been a big buyer, over 200 classes and a subscription member of Blueprint since the beginning, Craftsy before that and my renewal per year is $80. No wonder they can’t stay in business. Now everyone is angry… I’m double angry. Did we or did we not buy Forever classes. Forever to NBCUNIVERSAL seems to mean whatever they choose, whenever. Hey NBCU honor your word. Restore our faith.
Why would Blueprint throw the whole library away instead of offering it to another on line course site such as The Great Courses? Even pennies on the dollar might be better than a tax write off. Just a thought. I have no insight on the financials…
Not right those classes were suppose to be there for people who paid for then forever! You need to reconsider this idea !
What about the library of patterns etc that I am suppose to have forever? Are they all going to be available for me to use indefinitely?
Download the patterns to your hard drive.
You can download the patterns easy. Hit the download button and save them in a file in your documents section. I did that tonight.
It is a sad day for crafters . What is going to happen with all our Crafsty classes we have bought with the promise of always having them? Is Bluprint going to reimburse for the classes? What redress do we have legally?
Actually you have no recourse. You only purchased the ability to screen them on their platform. Anyone who downloads anything is in violation of copy rite law and can be sued by the teacher.
I loved Craftsy!! I bought tons of quilt kits and backing. The quilts were beautiful. When it changed from Craftsy to BluPrint, the prices increased dramatically and the quilts were not pretty at all. I subscribed to BluPrint for one year, and they promised all the classes were for life!! Bring the old Craftsy back! You
Yes I agree with you 1000% and have been saying the same things all along. It’s not surprising this happened, NBC doesn’t care about craft, just profit. The second Craftsy was sold to them it was a death sentence. They had better figure out a way to get us all our classes we have paid lots of money for over the years.
What a ripoff!!!! I haven’t even watched some of the classes I purchased! I hope they offer free DVD to us.
I agree, I had gotten some additional classes for my subscription, and I haven’t seen them all. Oh dear, my head is about yo explode!
That won’t happen. There’s no way a company is going to pay to burn tens of thousands of DVDs, especially with DVD’s becoming obsolete in the market with access digital. Best case scenario, they leave a form of the defunct app available for people to access their classes. Best case. It’s not right, but it is what it is. I own a lot of classes myself. Don’t expect physical copies, let’s hope a digital access is left for us to access the classes we own. They’re probably not going to make a public announcement until after the holiday weekend, I dint think they were expecting this to get out like it did. Poorly run company, Craftsy was better for customers and likely instructors , but not profitable over the long term. I’ve never liked the new Blūprint, it was less personal and more corporate.
When Plated, a meal delivery service, closed their subscription service, they provided all customers with a link to download all of the recipes they had purchased. Hopefully Bluprint does the same.
I am extremely disappointed to find out that Blueprint is closing. My classes were going to be there for my retirement years. Who can you trust a anymore. Would be nice to be given the opportunity to download and retain forever as was our belief when we brought these classes
I can’t use CDs. I have no way to play them as my iMac doesn’t accept them. NO CDs, please!
Rebecca, just go to the Apple Store and buy a USB SuperDrive. It’s a stand-alone device that lets you play cd’s. It plugs into your iMac.
Go to nationalquiterscircle.com and nationalsewingcircle.com for classes
The classes I purchased from Craftsy/Bluprint are not available at those two places.
Use a screen capture software, and copy your videos that way.
Which screen capture software have you used to successfully copy these Craftsy/Bluprint videos?
Techsmith’s Camtasia program will successfully copy the classes.
Kelly – great suggestion! I used QuickTime Player on my Macbook Pro and it did a great job capturing the video of a class I own in my Bluprint Class Library, however, the sound does not come over with the screen recording. I googled and learned there is an extension to download and install called SoundFlower……which became just out of my comfort zone to execute! Do you have any advice?
So much for lifetime classes is right. All that money I spent along with everyone else really isn’t very fair. Guess I won’t get sucked into that kind of lifetime deal again. I hope Blueprint is happy with themselves as I am sure no one else is.
Who’s lifetime? The site? Yours?
I am a UK subscription member and have many many forever classes. At the moment I am making an assumption we will be given an opportunity to download and keep all classes and patterns before this happens and that we will get refunds on our subscriptions. It would have been better to hear this direct from Blueprint rather than via a social media platform
I do not think for 1 minute that we can file a lawsuit, they (Bluprint) essentially the first time you used the app you agreed to their terms (no class action lawsuits) Make no assumptions, we could all see that no new classes were being added. Subscribers have known for a while that lots of instructors and patterns were deleted. Refunds? They are most likely broke, or unwilling to spend money on a losing situation. NBC ?Universal is a big company they are focused on entertainment. Make the outraged cry heard round the world, and BOYCOTT anything NBC or Universal AND contact the sponsors of all their shows on TV
exactly
Originally the forever classes were purchased on Craftsy and they were literally meant to be downloaded and kept. Most people can’t store all of their classes, but it was said we could always access them I the Craftsy app.
For those of us who never used Blūprint, we never agreed o their terms. I’ve always continued to access my classes through the old Craftsy app.
It’s just the videos, no interaction, but I was fine with that.
The Craftsy app no longer works, for me anyway, but I can access my classes on the Bluprint app currently.
I used the Craftsy app to view the classes I had paid for but today I cannot I have to go through the Blueprint app.
No email about this and I have quite a number of classes which I hope to download since they are ‘lifetime’
I just joined, does that mean I will be getting a refund?
I would suggest to cancel the payment through your credit card or PayPal account. Include a copy of their notice of closing down.
I’d like to know what is going to happen to all the classes we purchased. I’m sure they will come up with something.
They better give us instructions on how we will access our classes that we paid good money for and were promised they would be available for life. This is completely unacceptable that they should be allowed to take these away from us once we paid for them.
Lol or you’ll do what?
Who knows. They haven’t notified subscribers yet. I’m saving my outrage for then. Darn. I was even going to renew
I have really enjoyed this resource and it will be a great loss. Can we put the classes in a repository where members can access indefinitely? Can members be given option to purchase shares in the company?. Can the company be sold to another company ? ETSY Threads Simplicity ?? EDX Coursera There must be a creative solution out there. This is a really valued and used service and If you look at it from a purely business perspective it is completely strange to me that it is not profit making and successful.
Don’t expect them to be ethical. If they go out of business, we are no longer important to them.
I’m just sad I never did the spinning class I bought on Craftsy. Now I can stare at the kit I bought from them to learn to spin. Sad. I always wanted to spin my own yarn.
I can’t believe this. Why can’t they close some of their other programs. I want my class videos.
We have been ripped off…
Probably not if you read the terms and conditions you agreed to.
Companies do this all of the time, list terms that cannot be legally defended. A blurb on their website cannot and will not prevent lawsuits for fraudulent behavior.
This being said, class action lawsuits rarely provide financial remedy.
What will happen to all the classes I’ve purchased that were supposed to be mine forever? And what will happen to the annual fee I just paid?
I think these questions deserve some answers.
I have about 100 classes. I will be so angry if I cannot get access to them. I hope they make allow us to download before they close completely.
I also have purchased multiple “forever” classes. What will happen to them?? Is there a way we can “save” them????
when CraftArtEDU closed they provided links to your classes for downloading. This announcement just came out, so hopefully they just haven’t gotten this in place yet. I have to hope we will be able to do this, though if you have a lot of classes you may need to get an external drive to hold them as it’ll be a lot of space.
I am very sad. I very much enjoyed this library.
I have many classes purchased ….. not happy about this. Are they going to provide a way to watch our classes?
I bought over 40 classes some I haven’t even used.
I am SO SADDENED by this decision! I know times are hard right know, but throwing away the place with such amazing teachers and staff is going to have an awful impact on millions of crafters, wanna be crafters, and first time crafters!!! I am sure my one comment will not change anything. But I truly believe that NBC is terminating a service to the public that is needed! I Pray that you might consider just putting it on hold and bringing it back. I don’t have much hope of that but I had to share what’s in my heart!
There is something fishy with this story. This is the only sight any where stating that.
There was a message on Facebook this morning from one of the teachers who I have 2 of her classes on Craftsy telling about the letter she received about the closure so as much as we might like to think it’s not true, I’m afraid it is.
Well, we are the site that covers craft industry news.
Multiple Bluprint and Craftsy teachers have confirmed the news on Facebook.
The text of the email sent to instructors is in our article above.
Right – taught me a lesson. Never buy anything that resides in an on-line library from any company.
First I got stung by Craftsy h now Bluprint. I’ll never sign up for this tupe of service again.
Craftsy promised we would always be able to see our forever classes, no matter what.
Then, even though we’d already purchased classes they offered to sell them to us on CD when Bluprint came along.
You can download the app on your phone or tablet, download the classes,and move them to your computer.
I did this last night with the lessons for three classes but they stop playing part way through. The downloaded file plays in the app, so they are fully downloaded, but fail while playing in my players on phone and computer.
Which app are you talking about?
Yep. I just tried to download the ones I purchased to try and save and the site says can’t download. So what a waste of money.
I just renewed. When will be the cutoff?
Yup, just like retail items purchased with lifetime guarantee…then the store goes out of business!
Here in NYS, lifetime is at max. 7 years…so I’d think it applies here too.
Our outrage has been premature; Bluprint CEO (and Craftsy co-founder) has confirmed that “yes” a solution is in the works, and that the “timing and mechanics should be communicated over the few weeks.” https://www.facebook.com/sarah.bradberry/posts/10158325453136635
This is very upsetting. I use my tablet for access and would not have adequate room for my 50 or so classes. Frankly, I don’t trust NBCUniversal to do the right thing by us until I see an actual workable solution.
Why does the Blueprint website say nothing about this and still allow subscriptions. Is this actually true?
flood the presidents inbox: brian_roberts@comcast.com
nbc universal is owned by comcast
It seems like a company that big could keep this available. Bluprint is like chump change for them. I am hoping they offer an option to download to our computers and external drives. Like someone else said- with all the virtual learning and working online, I would think this site would be overflowing with use! It seems to me there is more here than we know. Fingers crossed they will do the right thing. But as my husband pointed out, there right and there real. Sadly the two are not always the same. 🙁
I just purchased a year’s subscription. Will I be refunded?
I want to know too. What happens to the classes I purchased. I often go back for refresher.
What happens to all our online classes and patterns in library
I was a member when it was Craftsy and continued when it became Blueprint.
I tried to get into my account to save my patterns Please help me with this.
I can’t see my first comments. Please send info on retrieve my patterns.
It’s really too bad. I have purchased many classes too. They should have kept it in the “a la carte” format.
I can’t find my classes, how can I get to them?
I am heartbroken.
I feel sad for all the instructors who worked so hard to bring us such wonderful classes & hope bluprint finds a way to revive its company.
Let’s use our voices and write to potential investors to buy Bluprint… Oprah, Gail King, Martha Stewart? Bluprint is too good to die.
IT is a RIP-OFF.
I was Craftsy user but I joined, used it and once again a huge conglomerate “saved the day” ending up ruining a great concept for those who were unable to get great instruction.
I feel for the instructors too, and for the others like me who had a little faith in a company.
If anything I will boycott anything NBC Universal BUT that dumps into cable tv, streaming tv and what else (?).
I don’t trust anybody any more. All I hear are lies and it is sad that blatant lies are part of USA’s culture.
So if I don’t have an active subscription and have archived classes I can’t get get access to them once they close the site. Just let me download them. I paid for them. Broken contract!!
So sad to hear. I have over a hundred classes. I want to be able to keep them. I hope it can be figured out. I liked it better when it was Crafty. The class content was longer, more detailed. I have not received an email from bluprint as of today.
I trust that we will be sent a CD or flash drive with our library of paid for classes on them. I’m sure I’m not the only one that will miss having this resource available. Your teachers are excellent and I will miss them, too
Looks like we know now how much we can trust NBC. Like any corporate shark, they move in, take over and dismantle.
I bought 78 classes, a lot of money for me. I thought that it was an investment. I hated it when Craftsy converted to Bluprint. The format was ugly and not inviting at all. I don’t know why they did it. After that, the platform looked different and “abandoned”.
#Bluprint I expect you to send me ALL my classes, please. I hope you comply with your promise.
I’m so sorry for all of those 200 employees that are losing their jobs today because of this.
I have craftsy classes but since I cancelled my Blueprint subscription I have been unable to access my purchased classes. They were supposed to be classes for life.
This is disgusting, to say the least. I “own” a lot of classes. Thankfully, I didn’t get involved with the subscriptions. I just didn’t feel comfortable with that idea. We should be given the ability to download the classes we “own,” at the very least. I agree with the person who is against the idea of a class action suit. The only ones who would get anything out of a lawsuit, is the lawyers. I wonder what the real reason for this decision is. Maybe the CEO needs a few extra million.
I know, I have at least 100 classes saved to view at retirement. Lots of money
I imagine many people have asked this, will we be able to download our classes?
I would like to be able to download my classes.
I loved this site – loved my classes! I have more than 40 classes in my library. Is there some way for longterm access?
I am in the UK and spent over £300 on Craftsy classes, expecting lifetime access. The only acceptable resolution now would be for Bluprint to send me these classes on DVD.
I have 10classes I’ve paid between 10-40 for.
Pardon my french but this is bullshit
If you haven’t logged into Bluprint to read the announcement:
From John Levisay
CEO Bluprint (Craftsy)
…For now, I wanted to let you know that we are looking at various options to allow those of you who have purchased individual classes to receive a copy of your classes. This includes individual classes purchased with own forever credits. We are also planning to issue prorated refunds for paid subscribers based on the last day our service will be available, which will be communicated when that date is finalized in the near future.
https://www.mybluprint.com/article/letter-to-our-bluprint-customers
From Bluprint support in April, 2020:
The only advantage of purchasing a class is that you will own it forever. This means you can access it at any time forever regardless if you have a subscription or not. This is more costly as you have to purchase each class you want to watch.
So as they say -you own the class. Can they go back on this promise.
I am so disappointed that Bluprint is closing, and with not so much as a clearance event to allow customers to purchase their wish list items and kits before they disappear. I have learned cake decorating, lace knitting, and most recently quilting from your instructors and have become accomplished enough in less than 2 years to purchase my own longarm machine. I have been a loyal customer for over 5 years, purchasing 95% of my craft materials from your company. I have maintained a membership since the concept began. I have purchased many classes and patterns, which I hope will be made available without a great hassle. Please keep us informed as to where great brands such as Boundless will be available after you liquidate your inventory. Too bad you didn’t give us a better chance chance.
What would be the best to go about trying to get another company to take over Blueprint so that the classes could be retained? This is way beyond my knowledge or skill. What would be involved in retaining the classes that have been online? What costs to instructors and those of us who have paid for classes? What company or person might have an interest? How can we who might be interested organize as a body to hopefully get something planned ?
I own 607 classes!!!!!!
Abby jumping in there with all her legal mumbo jumbo, no contract is iron clad don’t let her intimidate you. This is how corporations take over the world and keep pushing the little guy out – through lawyers without integrity or conscience.
Well, that’s one way to look at it. Another way is to realize that the platforms we use have terms of service for a reason, whether we like them or not. Choosing to look at the law as “legal mumbo jumbo” doesn’t mean you can ignore it.
Only just found out about this. Still had forever classes to pick. And have only just joined … not happy.
I only had chosen 1 forever class and I am screen capturing for now so as not to lose it. But not the best solution.
I am going to miss the Comments part of the lessons too. I bought all of Suzy Furrers pattern drafting classes, and people sent in photos and she then offered sound advice on what to do, you could learn so much from the pictures and what she said to do. She is an excellent teacher.
They should provide everyone with the ability to download their classes onto their PC like they allow from the Apple app on the phone. It is the cheapest way for them and everyone can download their own. It would take time, but it is would make sure that the classes would be downloaded in their entirety. It would be a massive fortune for them to mail out CDs to everyone. I have 100+ classes, my husband has sone, 3 of my daughters have some. This is a mess. I would think that many people will be angry and there would be a class action lawsuit. I hope it doesnt get that ugly. Its just sad all the way around. 🙁 I would be very happy ( and i would go buy a storage drive) if I could download my classes.
Interweave manages to provide downloadable videos of their classes, I have several of them. How is it that a major business like NBC, part of whose business is video based, cannot take already created videos and make them available to those who paid for them?
Boycott Comcast they own NBC Universal. Look up a list of all of Comcast companies and don’t use them . This is the kind of stuff that’s makes me understand protesters. Where large companies can steal and not be held accountable. If a class action lawsuit, or small claims court can’t be done, I will be looking for all ways to make sure I don’t support Comcast companies .
OK, I may have found a workaround to download classes using my Android app. I start 2 downloads. Then I close the Bluprint app. When the downloads end they are in my downloads folder as *.MP4 files. If the app is running, they are swept away into the app. I am moving the files into folders I am making per class before I re-open the bluprint app.
I am experiencing a plethora of feelings regarding the closing of Craftsy/Bluprint: anger (being “ripped-off”), the effects of capitalism, placing the trouble and issues on how to keep my forever classes on the public (buying software to do so), blaming this on Covid-19 is something I do not believe. People stay home…they DO things…; laying off 137 employees, no concerns about the instructors who earned an income teaching these classes…and on and on and on. Thanks, NBC! Call me stupid but why , in God’s name, would you want to buy this wonderful platform that serves so many people? Money. I am disheartened. This was a good, good thing destroyed. Needless to say, I, the customer, am researching ways to preserve my 20 own forever classes (what a misnomer!)that which I spent $300-$400 in GOOD FAITH. This should be your responsibility. This is theft. I am so angry I need to stop talking now.
I NEED my lifetime classes as references!!!
Has none worked out if we can still access our purchsed nd online classes please
I will love to have all my forever classes in hard copy! I’m very disappointed and I do expect my copies by mail soon ! Now, I can’t even access to anything because I’m bloqued.
How do I buy your liquidation fabric jelly rolls charm packs layer cakes any precut kits etc.
I signed an agreement with Craftsy, not Blueprint. All my classes were purchased under Craftsy. I just found out today by pure chance that Blueprint was going out of business; never got a notice that this was happening. I would think that NBC would do something so we could all have access to our forever classes. Especially if they don’t want to have ea giant smear on their good name.
Correct – So much for my “lifetime classes”
Our outrage has been premature; Bluprint CEO (and Craftsy co-founder) has confirmed that “yes” a solution is in the works, and that the “timing and mechanics should be communicated over the few weeks.” https://www.facebook.com/sarah.bradberry/posts/10158325453136635
Will we get a refund if we are paid for the year?
What’s worse, they’re still selling subscriptions. I have forever classes, but I also never deleted my Craftsy app and they’re also there. I’m not sure if they are going to allow people to access the defunct app like the old Craftsy app, or if the classes just disappear. I emailed them earlier today, so I guess we’ll see if I get a response and what it says.
Oh please keep us posted!!! I’m so sad!!!!
If you downloaded the classes onto your iPad before the old Craftsy app quit working they’re still there. Unfortunately you can’t do that with the new BluPrint app .
I use my iPad for all my streaming, how do I download them? Will my iPad have enough storage space?
My Craftsy app still works
I was online trying to chat earlier today and yes their still selling subscriptions online. It says chat won’t be available until after May 31st but its been bumping the date by 1 day since I’ve tried last week. So don’t know that we’ll ever get an answer. I emailed them to. But doubt they will reply.
I’m infuriated that I won’t have my classes anymore, unless they give us a way to download them. I just rewatched one class the other day for a refresher. I also feel like it was really stupid to go from a great Craftsy to a bad Bluprint. Manglers ruin everything.
I’ve downloaded all my patterns. I will try to do the classes as well. What a shame.
I have downloaded my patterns also, but don’t believe you can download the classes we have purchased. I will never again believe when it says they can be accessed forever. What a rip off.
Our outrage has been premature; Bluprint CEO (and Craftsy co-founder) has confirmed that “yes” a solution is in the works, and that the “timing and mechanics should be communicated over the few weeks.” https://www.facebook.com/sarah.bradberry/posts/10158325453136635
Blueprint is saying they are working on a fix. I don’t understand why they would not just have their also owned The Great Courses take the video part of Craftsy/Blueprint. Blueprint already offers some of the same courses as The Great Courses called by the same name. That is of course if destroying The Great Courses is not on the horizon. I’m a member of both. Ugg!
They never should have sold to a big media company.
This is infuriating. Promising that classes will be for lifetime then closing it on everyone who trusted it. I bought so many classes based in that trust! It’s unfair and without an iota of integrity. I expect a refund! 😡 **ANGRY!!**
I also just paid for another year, also bought an annual subs for my cousin? Where is my money gone,
I’d like to know that as well. I didn’t even get an email I just happened to stumble across this.
I just joined last week. Was really looking formula to learning so much. I wonder if any refunds will be given?
Hi Liz! Agreed!!! Same thing happened to the art school I worked for- it was actually a decent place until it was sold to a large corporation and went public. From there it was driven into the ground. So sad.
This is sad news—I wonder if Great Courses will be shutting down too? They went to a subscription model a while back and there is some crossover of Craftsy/Bluprint classes.
Great Courses has a download option – I only have 2 but downloaded both to my computer right at the start.
The interface between the two is very, very limited. I doubt the same thing will happen to Great Courses.
I’ve recently discovered my local library has ALL the Great Courses available to borrow – for free!
What is going to become of my classes that I purchased over the years? Also what about my subscription for the year?
Lisa, the moment that NBC/Universal borged Craftsy I saw all the cash heading into the hands of NBC execs
That’s what happened
Computer_Mechanic, you said “NBC/Universal borged Craftsy.” What does that mean? Borged?
“Borged” is in reference to a Star Trek (Captain Picard) group that were all interconnected. They appeared in space as one large cube, made up of many individuals.
“to be assimilated into the collective by something in an effort to forcibly take something of yours”
Think Star Trek — when Captain Picard was “assimilated” into the Borg collective.
“You will be Assimilated. Resistance is Futile.”
Too bad they didn’t take Spock’s viewpoint to “Live Long and Prosper”.
I think this fraud because they advertised and assured us they were for life Time to contact the media like 20/20 or any other media that will do a story and hold these fraudsters feet To the fire
A Star Trek meme! The Borge was a doomsday, alien culture, destroying life across the universe… mostly used by Women, our destructive, capitalist, profit over all mysogynist culture is what destroyed Craftsy, then Bluprint. Alas,
I checked on the blueprint page and it says that you need to update your app and there will be an an arrow pointing down on each episode which lets you download to watch offline.
I haven’t tried it yet as my old computer can’t find the blueprint in the App Store. I was able to do the update on my phone but would rather watch on my computer.
Very disappointed this has been announced and STILL I’ve received no notifications from Craftsy/Blueprint. Like many others I bought lifetime classes I still have and I’m wondering how these will be handled
Bluprint CEO (and Craftsy co-founder) has confirmed that “yes” a solution is in the works, and that the “timing and mechanics should be communicated over the few weeks.” https://www.facebook.com/sarah.bradberry/posts/10158325453136635
You have the option of requesting a refund or contesting the charge with your credit card company. Our outrage has been premature re the Forever content; Bluprint CEO (and Craftsy co-founder) has confirmed that “yes” a solution is in the works, and that the “timing and mechanics should be communicated over the few weeks.” https://www.facebook.com/sarah.bradberry/posts/10158325453136635
I’m angry! But not surprised. They angered people so much. But so much for our ‘you will have access to all the patterns and such you have bought forever’. Now, I have to download a whole bunch so I don’t lose it.
** ANGRY **
They should ABSOLUTELY give us a way to download our lifetime classes we paid for!!!
Bluprint CEO (and Craftsy co-founder) has confirmed that “yes” a solution is in the works, and that the “timing and mechanics should be communicated over the few weeks.” https://www.facebook.com/sarah.bradberry/posts/10158325453136635
Since I’ve purchased classes and videos directly, what happens to those? I have over fifty of them and it doesn’t let me download them.
Me too! Let me know what you find out!
Ummm, I’ve paid for access to classes….BLUEPRINT! Hat happens now?
This makes me so sad. I just bought a subscription. I love the content – it’s so much more informative than relying on YouTube. Awful news.
What about all my classes? Why can’t we download them to our computers and at least get some use out of them in the future? Figure out a way to do that before you pull it all off the net!!
I’m doing that now, but I’m having some playback issues…may be the player. I downloaded the Bluprint App on my phone and you can download each lesson of a class to your phone as MP4 files. I then transferred those to my PC. I have 37 classes so it’s going to take a while. I also still have 9 credits to use. Did they give a date when they are closing? I was supposed to have until 12/31/2020 to use my credits. Now I’m scrambling to find classes.
Where do you find the files on your phone to transfer them?
My question too Sarah, and thank you for your directions Kathy Azzari.
I’m just getting started but don’t think this is going to work.
I just downloaded the first welcome segment of one of my classes which was a 21 minute video.
Seemed to be working until after about 10 minutes I got a red exclamation mark.
Have to use my phone as there is NO space on my tablet.. and not much space on my phone either despite my installing a 2GB SD card. But the Apps use the device and not the extra memory card by default which I suspect is why the Download of the first 20 minutes of 30 courses has failed.
There is NOT enough room, or memory to complete the download!
This is going to be a long and tedious process if I can get it to work at all! ARRGGHHHH!!
no idea about what phone you have but you can get a lead to plug in and on other end is a USB socket so you can move files from phone to your memory key. You need to reseach it for your phone. A bit fiddly at first but if you do it a few times it is very straightforward until you forget and then have to relearn. It has been amazingly useful when out and about to be able to film or take photos on phone then plug in lead and usb stick and then hand it to someone for them to take photos or whateer. I hope this helps
You cannot transfer them from your phone if you downloaded using the Bluprint app — the files are encrypted and stored in a “com…” file in the device’s internal memory and can only be accessed via the app.
I have tried to download to phone (smart) and then copy to pc. Please share the program you used, and how to instructions, please. I can get them to my phone but will need to move them off asap as I do not have storage capability for 60 classes.
Those of us who were instructors saw that writing on the wall. And they have a big “60% Off This Weekend” sale going on now. It seems like a smash and grab.
I’m really PO’d. I want permanent access to all the classes I paid for. Nothing less.
This SUCKS! Even if they let us download the classes, how big will the downloaded files be?? I have spent hundreds of dollars on knitting classes and knitting patterns. Am I going to have to buy a big hard drive to download and store all my purchases?? NBC Universal can kiss my ass!
The rich get richer by stepping on those beneath them; not having any empathy or care for whose lives they either destroy or harm. So darn typical.
Now, how about allowing those with lifetime access to their purchases to download their libraries? It’s legally theirs – bought and paid for.
Do the right thing!
Using a MAC, I created a folder on my external hard drive. I went into my Library and clicked on an individual class. The class and number comes up in the browser which I then highlighted and dragged and dropped into The external folder. I’ve only done a few so far but they open and play as I hoped for.
Marilyn, I a have a MAC laptop and need to purchase an external drive as I have loads of classes i have not even watched. Are you pleased with your external drive, if so, would you please give me the name / number. Thanks
Marilyn, thanks for the work around….I have a MAC and an external drive and will give this a shot.
But you only have a link not a video.
Exactly, no way the videos can be downloaded. Copying the link just takes you back to their site to open. When that gets shutdown, so do the videos.
I’ve done that with my Windows PC as well, and it works, but I am wondering if the links will disappear over time.
Has this downloaded anything though, or is it just a link to the class on the website?
All classes should be able to be downloaded – we paid for them, and I certainly hope the instructors retain their intellectual property.
I’m sad. I hope I can keep what I paid forl
This is very disappointing! I hope there will be a way to download the classes we bought!
I am upset. I just renewed my membership last week. I have several classes that I purchased as well as some coupons I havent used yet. We should be able to download our classes.
Oh no! I hope this is a false alarm! If they hadn’t shut down their warehouse for several weeks their business would have been booming. I just bought a sampler quilt kit with my 60% off coupon, that includes several video classes! I hope we keep access.
It’s not a false alarm. I’m an instructor and received the email Friday afternoon that Bluprint is closing.
Mary jo, I’m curious… how did the instructor payment system work over there? Did they just pay you guys a one time fee for each class or did you get paid based on student number, or something else? I personally use Skillshare for classes. They do have some junk on there, but the good classes made by good instructors are excellent. So, it is worth it to me to sometimes have to weed thru the crappy content to get to the worthwhile courses.
Why has this happened ? Is it Greed ? How can I save the content I have paid for ? I feel devastated
NBC lost out on revenue from covering the Olympics and Universal theme parks have been closed. They’ve taken a pretty huge financial hit.
So sad, I wonder if they are going to give us an option to download our purchases?
I just bought my subscription in April! I’m not happy!
That is bad news–they recently charged me for my year subscription (I did not get a notice until I saw my credit card statement). Not happy with this.
Craftsy was awesome. I am also frustrated with classes that I still have coupons for. Blueprint was not nearly as good as craftsy. Since this is all online, what has blueprint done with my money?
Was this in the works when my membership renewal fee was processed on 4/27? I hope a refund is involved
They just charged my yearly renewal to my Pay Pal account two days ago! I’m not happy.
I purchased around 150 classes and I should be able to download on my computer. The contract was I pay and you give me life time access. I am not dead yet!
I like your comment😅. I also bought about 150 Classes to watch until I dead and I am not there yet too😅.
NBCU, I sure hope there’s a plan to reimburse me for my recent annual renewal and give me a way to keep my own forever classes that I get along with my subscription plus the classes I paid for when Bluprint was Craftsy. I guess we should have figured something was up when there are sales after sales being offered.
I have a lot of classes I have never had time to watch and patterns I never downloaded all purchased from craftsy. So now I can never watch them? Totally unfair
I like your comment😅. I also bought about 150 Classes to watch until I dead and I am not there yet 😅.
I don’t think those who have purchased classes will have any luck getting to keep them. I’m suspect it’s like E-books on Amazon—you don’t own the books. You are paying for access.
At least if it’s downloaded on my Kindle I can still read even if Amazon croaked.
I think we should file a class action suit against them.
I agree
Unfortunately, it’s written in the TOS that you waived your right to a class action by signing up… It sucks, but there’s really nothing people can do about it.
Sign me up. I have 182 classes that I’m supposed to own since I purchased them.
Sorry, 193…I clicked on the show all instead of the one hiding my archived. I’m beyond pissed off if they take away my access.
Yes, a class action suit, and soon. I am not a lawyer, but it seems to me that someone should move quickly on this, as if the company declares bankruptcy, they may be protected from a suit.
Before anyone considers a class action suit, the Consumer Affairs Division of your state’s Attorney General’s Office should be your first stop. They can often help with difficult consumer situations, especially those that impact many citizens. Since it is a multi-state issue, they can work in tandem with other Attorney’s General.
Our outrage has been premature; Bluprint CEO (and Craftsy co-founder) has confirmed that “yes” a solution re access to our Forever content is in the works, and that the “timing and mechanics should be communicated over the few weeks.” https://www.facebook.com/sarah.bradberry/posts/10158325453136635
What is going to happen to our lifetime access to all the patterns and classes we bought????
Patterns can be downloaded, classes, not so much. I am heartsick. I suggest this site to everyone!! I too want my classes, over 100 that I purchased and some I haven’t even viewed yet. Some I just go back to for reminders how to do something specific. This is such sad news! I went into Bluprint to ask if I’ll still retain lifetime access to my digital classes, I’m awaiting a reply.
Our collective outrage has been premature; Bluprint CEO (and Craftsy co-founder) has confirmed that “yes” a solution re access to our Forever content is in the works, and that the “timing and mechanics should be communicated over the few weeks.” https://www.facebook.com/sarah.bradberry/posts/10158325453136635
very very sad but since the company changed from craftsy it has been on a downward slide, for both the teachers and the pupils. I hope we can still get access to our classes but am not holding my breath. Sorry this is coming to an end. Australia
What will happen to purchased patterns and classes?
I have things I haven’t watched yet, or tried 🙁
It would seem to me that if they don’t give us the content we BOUGHT for LIFETIME, that there is a huge lawsuit in the making.
This is so terrible. I bought so many classes. The classes were so good too. Way more in depth than Creativebug. I hope there is a way to keep the ones we bought to watch in the future.
Bluprint CEO (and Craftsy co-founder) has confirmed that “yes” a solution re access to our Forever content is in the works, and that the “timing and mechanics should be communicated over the few weeks.” https://www.facebook.com/sarah.bradberry/posts/10158325453136635
That’s what happens when big corporations get involved look what happened toNancy’s Notions the big corporations ran it in to the ground and as far as I am concerned disrespected her name and legend. They also do not think of the people that are using this service.
They shelled out a lot of money to fund Making the Cut with Heidi & Tim and having the shut down hurt. I thought the older classes were longer and better content.
I also have classes that I have bought. I would like to be able to download mine also. Will we get a refund for our renewal?
I have over 70 classes forever classes I have purchased over the years on Craftsy. Will I still have access to them or will I lose them all along with the money I spent on them?
Bluprint CEO (and Craftsy co-founder) has confirmed that “yes” a solution re access to our Forever content is in the works, and that the “timing and mechanics should be communicated over the few weeks.” https://www.facebook.com/sarah.bradberry/posts/10158325453136635
I have paid classes as well! Not fair BluePrint! Bad business!!😒
I have SO many life time classes I bought and tons of patterns. I also just paid my annual fee. This is heart breaking.
Generally a lifetime warranty is not the lifetime of the owner but the lifetime of the product. I’m just going to make sure I watch mine again and maybe record them on another device as they run on my laptop.
How do you record on a separate device while running on the laptop? I have 30 classes and that seems daunting.
I bought many clases in craftsy. And what will happen with the own forever By Bluprint?
Not really surprised. It went downhill after NBC bought out Craftsy. Hard to find stuff. Seemed like less new content too. Hopefully we can download our stuff
I just renewed my membership in April will I get a refund?
I just tried to access my classes, NOTHING ! Spent a lot of money and have heard nothing from company. Thanks for nothing Craftsy. At least let us have what we paid for!
noooo! i have a lot of money invested in forever classes.
They should have left Crafts as it was. Not only are we losing our forever classes. But also access to the files we purchased. Thanks Big Brother.
I have to wonder if this will ruin people’s appetite for online classes. Even if teachers get the classes back, I wouldn’t buy a class that I already bought from Craftsy/Bluprint. I paid for it one time, I wouldn’t pay again. I also wonder if it will ruin people for future classes. Now that I’ve had this happen, I will think twice before buying another online class from any platform or teacher. Once bitten, twice shy now on that front. I have 286 classes. I’m going to look into the Internet Download Manager that someone else recommended.
I have never had a problem downloading classes I have them all stored on my iPad.
But even though they are on your Ipad once they shut down the classes will be removed
They’re in the app though and when they pull the app there may be no way to access them.
Jean can you please tell me how to go about downloading the classes and saving them please and thank you in advance
How do you download them? I’m confused.
I really hope there is a way to keep the classes I bought from Craftsy. I joined blueprint but I don’t think I ever found anything I wanted to buy from them.
We demand and deserve answers from blueprint and NBCUniversal
Angry like so many others. How can we keep our purchased classes, several I haven’t watched yet.
Great, i just enrolled last month. Will i get a rebate?
This is BS. I just paid for a one year subscription 3 weeks ago! Why did theh have a COVID special when I’m sure they knew they were closing down 3 weeks ago!!
Is there a way to download the classes you own? I used to be able to but I can’t seem to be able to do it now. Sad day.
Agreed. But lets wait and see what their plan is
I just bought the year deal a month ago too. Now I’m wondering what our recourse is. Perhaps if we all create a facebook petition and send to NBC we can save this platform???
Seriously, is anyone surprised? When NBCU bought Craftsy they made it known to instructors that they were most interested in syndicating the content. They kept up the pretense of buy forever classes to keep the Craftsy faithful engaged. But they switched to infotainment content that was eye rolling, and the show they put on NBC was cringe worthy. Then they started peeling back benefits to members. And now they have a “60% Off Everything” sale going this weekend that feels like a smash and grab.
I’m glad I never dealt with blueprint at all since they took over craftsy. I just signed in to see if I could download the class I bought while it was still Craftsy and it’s totally gone. I guess even though I paid for the class it wasn’t a “forever class”. Though if you pay for a class, it should be yours forever and not be deleted from your account. But hey I can buy it again for twice as much as what I paid for it!They should have left craftsy alone, but greed wins over yet again. I’m glad I don’t trust these type of companies and so therefore do not give them too much money.
Where do you find the files on your phone to transfer them?
Check to see if you can view archived classes. They should be there.
That second sentence was a reply to someone else. I’m not sure why it attached to this comment. Sorry.
If those of us that purchased forever classes are no longer able to access them online the I would expect Bluprint to arrange for us all to be able to download our classes directly from them. When we bought them they clearly said they were ours to own forever and as such we invested in them.
Perhaps if they hadn’t changed the platform so much towards a lighter more tv like content they wouldn’t be in this position. If they had continued to create classes like the original Craftsy classes full of great in depth specialized content from experts in the field, they would have been more successful. I really disliked the change to Bluprint.
They are sad, who CARES IF THEY ARE SO SAD… that is crap.! What about the teachers and their contracts? I have purchased hundreds of dollars in classes since the very first year, what about my classes, I don’t want to lose them. And all the money I have spent, I’m sure the teachers didn’t receive the same as the big shots running naked now. Beware big shots, messing with the crafters of this world is really stupid, we have taken on the Olympics (ASK Ravelry) and other big shot groups and won, do not underestimate our numbers and our anger, we aren’t just little old ladies with hooks, knitting needles, scissors and sewing thread in our hands. Rethink how you are planning to walk away with our dollars and classes in your pockets
What happens to classes we bought?
I’ve got 110 classes, some of which I’ve not yet watched. I’ll be very unhappy if I can’t somehow download them for later perusal. One thing for sure I’ll never get caught paying for streaming content like this in the future, not only have they killed their own business they’ve also negatively affected any similar venture.
22 of 240 patterns downloaded – 10 more “pages” to go!!
But that’s just the “patterns”, many of which were free.
What happens to all the classes I purchased, many on sale, that I have not yet even looked at!! This was my retirement project – to go through so many of these with my “LifeTime – Forever Library”!!!!
They HAVE to unblock the access so we can keep what we have paid for!
NBC/Bluprint needs to load all those classes onto YouTube or some other platform before they destroy them so that everyone who purchased a “Forever Library” from Craftsy can download them. When that Bluprint purchase happened I knew, I KNEW that something like this would happen, especially what what they did to so many instructors who had material loaded on the Craftsy platform. NBC is insane – closing this down in the middle of everyone being confined at home looking for projects etc. Never again will I buy an online class from anyone. Never. Again.
Add me to,the list of TOTALLY DISGUSTED people! I too spend. fortune on FOREVER classes…a lot of which i have not used, and I have perks for FIVE more! Something,UST be done! It is truly an ABOMINATION! SHAME ON THESE PEOPLE!
Bluprint just recently talked me into a new subscription (which I paid for in advance) and I didn’t realize I had several months left on my old subscription. Boy, do I feel like an idiot. I never dreamed they would do this to me. I really enjoyed this when it was Craftsy and I trusted Bluprint. I’m so disgusted. We should be given refunds and allowed to download the content for classes which we’ve already paid for.
As soon as NBC Universal bought Craftsy, I knew this was doomed.
All the “entertainment” and misc. stuff that was added made it clear they didn’t take
this format seriously.
Like everyone else, I want to know, what happens to all our purchased classes?
When Craftsy was a craft class library, I purchase a lot of classes.
The change to the “Coupon for forever classes” was interesting, considering an annual subscription
was supposed to have access to the entire library of classes.
Now they are closing it down? Do we receive a refund?
What happens to the many, many classes I purchased?
Like many others I, too, have several “forever” classes and patterns which were paid for. This is disgraceful. NBC is doing a disservice to the many quilters that have purchased these.
Their mistake was when they broke Crafts down, then raised prices for everything. But like many corporations, they chose the Go Big way of doing things. Guess Bigger isn’t always Better.
Unbelievable. Well remember folks, when they screwed over all the people who had patterns posted on their site a few months ago, they gave the designers literally one or two days’ notice. Those who didn’t have the capacity to move their content someplace else in a hurry were out of luck. So I can’t believe we are going to be treated much better. A class action suit isn’t going to make up for all the lost knowledge if these classes are deleted. Imagine the teachers who put their heart and soul into those classes to teach us; wonder if they’ve all been paid yet! Now they offer short classes (if you could even call them that) by all of these “influencers” who don’t know their butt from third base and expect us to watch them, when there are so many “experts” who actually know how to teach.
I’m furious! What will happen to the Craftsy classes I bought with lifetime access? Will I be sent dvds or flash drives of those classes? Why? Why now, when so many are stuck at home and crafting is on the rise? Our local sewing shops are selling more machines now in a week than they sell in one month.
How do we contact NBCUniversal about what we have paid for and was suppose to have unlimited access?
Figures. Seems like all news is bad now.
Wow, first the dumb down, now they’re discontinuing it. One can only hope they allow us to download our classes.
I have tons of patterns and “forever classes” on Bluprint. I can download the patterns, but I’m sure the classes will now be reclassified as “gone forever”. I am so angry.
Our collective outrage has been premature; Bluprint CEO (and Craftsy co-founder) has confirmed that “yes” a solution re access to our Forever content is in the works, and that the “timing and mechanics should be communicated over the few weeks.” https://www.facebook.com/sarah.bradberry/posts/10158325453136635
Only thing I can think of doing now is to download all the class materials I can. Some of them are just literally materials list though so that’s useless. I made sure materials with patterns attached are downloaded first.
Let us download what we purchased!!
I too have a huge class library and patterns. Supposedly, we own the classes we purchased so we should be able to download them!
Can we all go in together and buy them out? Make it non profit association where people can be members to access the content. We can elect officers instead of CEO. I have experience with being a president of a few non-profit association. I have started one for a community band in my town. It’s a bit different but still a creative organization. I would need volunteers to be,o with legal, website know how, financials, etc. but I’m willing to stick my neck out to try anything to keep this platform. And let’s change the name back to Craftsy. It’s kinds more creative than Bluprint, which just sounds as exciting as an instruction manual.
Sorry for the typos. I was too excited over my idea and typed too fast without proofing. Haha
I like the sound of that.
Best suggestion yet.
There should be lots of talent in this pool.
I would chip in for this.
I would chip in as well . I am very upset as well as i did no know till yesterday and did not get a chance to buy any of the forever video classes i liked . I am happy to help as well this platform need to carry on . so so upsetting NBC….
I could help with this. If nbc is shutting blueprint down anyway, they could just hand it over to another co. or group of individuals without charging an arm and a leg for it, right? In any case, I have a lot of time on my hands..l am home all the time, so I could certainly help maintain the platform or whatever would be needed of me.
This is what I think should and could be done. It is far beyond my knowledge. What would it take to get you started along this line
I am so upset by this! Why did we not get notification! I just recently renewed my subscription for another year! I echo everyone’s questions…what happens to all of the information we have paid for and saved? What happens to our lifetime classes? I supposed that meant “lifetime of the company?” I loved Crafts/Bluprint! I am really bummed out right now !
I have too 100+ classes purchased mostly when was Craftsy. I will love to keep the access in some manner! I kept my side of the bargain, they should keep their side too
What happens to our library and paid classes
craft industry alliance is not the company that owns Bluprint. Please don’t email them with complaints.
What about the classes I purchased???
This is a huge disappointment! What about our subscription? Are you going to be refunding our money?
This isn’t Blūprint. People, stop wording your comments to this website as if they are affiliated with Blūprint, they have no connection to them and our classes. You won’t get customer care here, email Blūprint directly. This thread is for discussion only.
Ditto, what happens to the classes that we have?
Remember it was NBC that cancelled Star Trek and we see how that turned out for them.
I did not subscribe to Blueprint after the switch over from Craftsy. I figured that I had already paid enough for the classes in the first place. Now when I go to access my classes, I find that I have to subscribe to watch them. What a RIP-OFF! I have one of Jinny Beyers kits along with the video lessons. It is useless to me now unless I pay more money to subscribe. Where was the communication in regards to any of these changes? We should have been notified of any changes to access our purchases.
I see you are closing. I just purchased a year membership a couple of weeks ago! Do I get my money back. Certainly you knew as you were still selling subscriptions. What a scam!
This 👏🏼 Isn’t 👏🏼 Blūprint. Please stop directing anger and questions at CIA, they are not associated with Blūprint, this is just a discussion thread under an article. Email BP directly. We all have.
It’s shameful, after all the money we’ve spent and the trust we‘ve put into this business model. The ethical thing to do would be to allow all of us to download our classes to keep on our hard drives. Very disappointing, to say the least.
Our collective outrage has been premature; Bluprint CEO (and Craftsy co-founder) has confirmed that “yes” a solution re access to our Forever content is in the works, and that the “timing and mechanics should be communicated over the few weeks.” https://www.facebook.com/sarah.bradberry/posts/10158325453136635
I’m going through all my patterns and saving the ones I want to keep.
We were promised these classes were ours ” forever.” What is the plan for fulfilling this obligation?
You took £80.00 off me last month with out my permission could you refund my money back please .
This is unbelievable! I never want to pay for online classes again if this is how they treat customers and instructors.
Just goes to show you take something successful, Craftsy, and change the model–Blueprint, changing the formula, and it will bite you. Now, refund all that money back to the subscribers. I have life time classes too… I really feel cheated, I know I am not in the boat alone. The rich CEO’s got their money, and cheated the rest of us. I feel you owe us the opportunity to get our classes. We paid for them. I will join any class action law suit that derives from this. Horrible. I am so disappointed that people can’t keep their word. It is just shameful… Don’t let the door hit you on the way out. I suggest anyone reading this to remember the names of the owners and don’t do any other business with them in the future, no matter how “good” it looks. They have the money to keep it in operation…
I felt early on that the move from Craftsy to Bluprint was too much, too fast. They changed things frequently, and it became more and more difficult to follow.
I too, have invested money over the years in forever classes – now what?
This is unfortunate. I am also one who bought many of their classes and will be very upset if I am not allowed to keep them somehow.
I SMELL A CLASS-ACTION SUIT!
Our collective outrage has been premature; Bluprint CEO (and Craftsy co-founder) has confirmed that “yes” a solution re access to our Forever content is in the works, and that the “timing and mechanics should be communicated over the few weeks.” https://www.facebook.com/sarah.bradberry/posts/10158325453136635
Let’s get this to the mainstream press as well as the cable content people.
Bluprint is garbage, Craftsy was amazing! When bluprint took over they created a crap site and made you pay for ever single tiny thing! CRAFTSY was 109 times better. I am not sad to see them go, you get what you deserve! Our crafty community will be fine without you!
Nooooo!
I can’t believe they are doing this! We were sold forever classes and now we won’t be able to have them? Craftsy should never have sold to NBC. This is terrible. They need to at least provide us a way to retain the classes we purchased.
Let’s not forget that there are another 100+ people out of a job now too, I feel bad for them. I know we all want our classes but people’s income has just ended in this difficult time. I am holding out hope they will provide refunds for subscriptions and they will allow us to download our classes.
Shocking! When buying, everyone was assured that the courses would be available for life. They collected a lot of money and blame themselves for customers, because what can we do ???? Embarrassing.
I say bombard their social media http://www.nbcuniversal.com with questions. just keep contacting them. like all y’all i have hundreds of classes some i haven’t gone through yet!!!!!!!!!!!!!!!!!!
I just went on the site. They are saying they are closed for the holiday. Are they hiding? They are still selling their classes etc. wow. I have so many own forever classes I haven’t watched. I was saving them in case I wanted to cancel my membership in the future.
I have classes I bought and would like to retain them!
Was quoted forever classes!
I had a feeling when it switched from Craftsy to Blueprint, that this was going to happen!!
If they don’t provide access to our “forever classes”, then this was nothing better than a Ponzi scam! They all got their money, & we are left with nothing! And, that sucks!!
I’m not sure how real this post is because I keep getting emails wanting me to buy classes from blueprint!
Several designers have confirmed and the Craft Alliance is a trade organization. I am pretty sure the company would not announce to them unless it was happening. They had to know it would get out.
I forwarded this information to the editor of “Light Reading,” a content and cable trade magazine / website. And 9news (NBC affiliate) in Denver. I suggest you all find local and national news outlets and let’s raise our collective voices. Maybe the original owners of Craftsy will reclaim the business and save it from NBCU / Comcast’s egregious shutdown.
I forwarded this information to the editor of “Light Reading,” a content and cable trade magazine / website. And 9news (NBC affiliate) in Denver. I suggest send this to all your local and national news outlets and let’s raise our collective voices. Maybe the original owners of Craftsy will reclaim the business and save it from NBCU / Comcast’s outrageous decision.
I just sent them an email asking for them to either provide us with dvds of the classes I purchased or tell us how to download them for our use. This is a contractual breach. Anyone want to file a class action lawsuit?
Have you read your contract? Which clause does it breach?
Companies do this all of the time, list terms that cannot be legally defended. A blurb on their website cannot and will not prevent lawsuits for fraudulent behavior.
This being said, class action lawsuits rarely provide financial remedy.
Our collective outrage has been premature; Bluprint CEO (and Craftsy co-founder) has confirmed that “yes” a solution re access to our Forever content is in the works, and that the “timing and mechanics should be communicated over the few weeks.” https://www.facebook.com/sarah.bradberry/posts/10158325453136635
News for DESIGNERS and providers of content: If your contract says “work for hire” anywhere, you do NOT own the content. (Ask me how I know!) Always have negotiated for a designer clause; my intellectual property is mine, even if they published it (I’m a book author 3 times over and printed calendars 18 times). ALL RIGHTS is the key phrase. Once something is out of print (or not available in the initial format), all rights revert to me (in all my contracts.) I learned this the HARD WAY. For those of you who purchased your “forever” classes, I honestly hope you can find a way to download the content. I was one of the 10,000 Craftsy designers who had a short period of time to remove content online (I had 127 patterns) before they removed my shop. Yes, I had all the content on my computer, but there were things I still had to take care of and hours spent coordinating those details. And I can assure you, they will NOT provide refunds. They’re probably in the throws of Chapter 11 filings.
On second thought, either BluPrint or the designers own the content. You really can’t download it because you don’t “own” it; you just rent it. Like a magazine. You can read it over and over, but you can’t print pages and distribute because you don’t own it. I sure hope they’re looking into a way for those who’ve purchased these “time shares” can continue to view their “forever” classes. Once those classes are downloaded then it’s a scenario for the Wild West. Most people will keep the content for themselves, but there will be the “cowboys” who will share it with others – being generous with something that cost someone else to produce it. I’m just looking at this from a designer/content provider’s perspective.
Our collective outrage has been premature; Bluprint CEO (and Craftsy co-founder) has confirmed that “yes” a solution re access to our Forever content is in the works, and that the “timing and mechanics should be communicated over the few weeks.” https://www.facebook.com/sarah.bradberry/posts/10158325453136635
Debby, why did they make designers remove their patterns?
Can’t believe this. I return to the classes all the time. Have lots of them.
I am very sad this has happened. Craftsy was a great resource that will be missed. I too have invested in courses that I just hope I won’t have lost. Stuck due to CoVid away from decent WiFi so no way to download videos just now. Grrrr
Ridiculous. Sad. And thoroughly mean-spirited. You beg us to join. Offer discounted classes and memberships. Then close. With nothing to help us. Glad I only paid a discount membership. This type of thing should be illegal. This is not a good model of honest business practices. Shame on John Levisay, Chief Executive Officer of Bluprint.
Have you read the terms and condition you signed up to?
Is there any way possible that the instructors and tradespeople who have been an essential part of Craftsy/Bluprint can come together to keep the site up and running? Can’t NBC just turn it over to those people rather than completely dismantling the entire website?
I woke up to this news on my computer this morning. Posted on a couple of quilting groups I belong to on Facebook. In one of the groups, my post was taken down after about 10 minutes of people commenting about it. I guess I broke their rules by posting about it – oops! Still up in the other group. Someone said, “this can’t be true, as they are still taking subscription signups and THEY would do that if they were closing down”. I posted the link to the story and she was dumbfounded. Didn’t mean to stir the pot but I thought this was too big not to share. I am sad about it but feel things were not the same after Craftsy was changed to Bluprint. Just not the same warm site that they had before.
I have purchased many, many Bluprint/Craftsy classes over the years — both in purchases of individual classes and the annual membership. Just read the awful news about closing down. What happens to my “own forever” classes?? “Forever” is not a few months or years. These classes should be downloadable. Period.
Hopefully they will do the right thing and provide a period of time where the workshops we’ve all purchased can be downloaded. It’s entirely probable that their plans involve selling some or all of the classes to another service.
Sadly this is the challenge with digital content that is hosted versus downloaded directly to a device that is in the purchaser’s control. That’s why I’ve always loved CreativeLive classes because you can download the videos.
This isn’t NBC’s first rodeo with content cancellation. They shut down SeeSo (a comedy subscription service) a couple of years ago and sold some of the assets to other companies such as VRV and Hulu.
Let’s cross our fingers the eventual outcome is not the worst case scenario. Maybe some good guys will acquire the assests.
Our collective outrage has been premature; Bluprint CEO (and Craftsy co-founder) has confirmed that “yes” a solution re access to our Forever content is in the works, and that the “timing and mechanics should be communicated over the few weeks.” https://www.facebook.com/sarah.bradberry/posts/10158325453136635
The cynic in me wonders whether this outcome would be happening without the outrage…
Yup
The cynic in me wonders if they’re actually going to follow through.
We should all let NBCU know how we feel about this decision.
Why are so many so quick to jump to lawsuit? This was a letter to instructors that they will be ending…. OVER THE NEXT SEVERAL MONTHS…. let’s give the company a chance to tell us what’s going to happen.
At the same time that they told instructors they should have notified paying members. What happens not only to classes we have paid for but to our paid membership? I just received email about a product sale and they are also still selling memberships. What is the real story? I can’t even log into my account. Not a good way to do business.
Exactly. Our collective outrage has been premature; Bluprint CEO (and Craftsy co-founder) has confirmed that “yes” a solution re access to our Forever content is in the works, and that the “timing and mechanics should be communicated over the few weeks.” https://www.facebook.com/sarah.bradberry/posts/10158325453136635
I thought I had 158 classes forever. I guess forever has a different meaning to these CEOs. This is particulary annoying since I renewed in January, 2020. They would have know this was going to occur at that time. Corporate greed strikes again.
Our outrage has been premature; Bluprint CEO (and Craftsy co-founder) has confirmed that “yes” a solution is in the works, and that the “timing and mechanics should be communicated over the few weeks.” https://www.facebook.com/sarah.bradberry/posts/10158325453136635
What about all my classes? An uncaring decision that will affect so many people.
I’d be happy if I could simply download the videos from the classes I purchased so I can still learn.
I have purchased classes with craftsy can’t believe I’ve waisted all my money on classes that were meant to be ‘own forever classes ‘😢
I have also purchased classes can’t believe I’ve waisted all my money on classes that were meant to be ‘own forever classes ‘ there must be something we can do! 😡
I have also purchased classes can’t believe I’ve waisted all my money on classes that were meant to be ‘own forever classes ‘ there must be something we can do!
Why are you saying I’m duplicating my response when this is my first knowledge of this issue! 😡
I agree. I purchased many classes with the promise of keeping them, and some I have not seen yet. It is very unfair if they don’t give us a way to keep them. I was concerned when NBC purchased them. From what I have heard, many on-line craft stores are doing well right now. Maybe NBC is just trying to cut costs and don’t have a close enough relationship to the crafting industry to see it’s potential now.
I suggest you all at least download the materials from your classes so you’ll at least have some benefit from your purchases in case they don’t provide permanent access to your videos. Just open the link to the materials with Adobe and then save it.
It looks like we will be able to download our forever classes. I have shared comments that came up in a friend’s facebook post (with permission).
https://www.facebook.com/681481634/posts/10158325453136635
Exactly. Give them time to send out a message to their customers.
I wish they had told subscribers and people who had purchased forever classes within 24 hours of telling the teachers. It would have saved so much aggravation.
Apparently we will be able to download our forever classes, according to John Levisay (the person who notified Bluprint teachers of the closing), but they will be taking a few weeks to work out the logisitcs.
Oh, and not taking on/refunding new subscribers would have been sensible too.
I can’t imagine classes would be available for download. File sizes are at least 10GB (think about bandwidth, storage and tech problems) plus copyright would be an issue. Perhaps there will be access to class libraries but the platform we know would likely be gone.
The CEO of the company has said they will, so I’ll remain hopeful.
Abby, thank you for sharing this information. I own classes and am very annoyed that nothing was sent by email to members and class owners. Like many people I know, I left Facebook – before the data scandal- so if it weren’t for you, I would have no idea what was going on. Would you know if there is any other site where I can get updates on the situation, please? Thanks
Sarah Bradberry–thanks for sharing. I will try and remain hopeful.
Write to Comcast / NBCU CEO, Brian Roberts. brian_roberts@comcast.com, 215-286-1700.
Very disappointed. As I just became a member in February 2020, will I get a partial refund for my membership. Also, how will I be able to access my classes?
John Levisay, CEO of Bluprint responded to an inquiry re the ability to download content by saying, “Yes. Timing and mechanics should be communicated over the next few weeks.” Posted to the Bluprint Facebook page: https://m.facebook.com/story.php?story_fbid=10158325453136635&id=681481634&ref=m_notif¬if_t=comment_mention
That’s actually posted on my facebook page. I did put it in comments on some of some posts on Bluprint. I don’t want anyone to think I work for them.
Thank you for having shared it and making the post public! I had seen it on Facebook and have been getting the word out.
I am very disappointed. I have paid a lot of $s to Craftsy & Bluprint & had great service. I hope the powers that be will change their minds if we bombard them with the fact of our great use of this service.
Class Action suit
Lol. Apparently the agreement you signed says you can’t do that.
OMG! I just joined for the year. I can’t believe they let me join knowing this was in the works🤯
NBC turned an excellent teaching craft site with excellent teachers to not continuing to support the and build on those that want to share their craft. They reduced income to instructors when switching to blueprint. Now those classes that are yours forever are not going to be there. If that is the case maybe they can do one good deed and give the content back to all of the instructors for their own websites.
For those of you who have space on your devices to download using the app you’re lucky. My Samsung tablet has limited space and there’s no way it’ll store even 10% of my classes! I need to be able to download them to my PC. I thought I had a way, but that’s just thrown its toys out of the cot so I’ll have to try another program and see if I can find one that actually works.
What will happen to all the classes and patterns that I bought? I know they were suppose to be forever own but with you closing how will I be able to access these classes? My membership was renewed in March, will i be refunded for the remainder of the year? Thank you.
I say CLASS ACTION LAWSUIT if I lose all my classes! This is BULLSHIT!!!!
Crafty was excellent. Bluprint, not so much. It would be nice to have continued access to our purchased Classes.
What a huge disappointment I hate that I’ve invested in such a fraud. ! I have 100’s of classes that I bought because of the “ lifetime” access. I pay for a yearly subscription also. The quality of classes and instruction has greatly diminished since NBC took over. Fraud!
I have just bought a subscription – are we getting that back? Also how do I download all the classes I paid for in the past.
We have to be realistic it has been obvious for a long time that their business model was unsustainable, after a few years Craftsy was beginning to run out of new instructors and classes. Those first classes were built on finely honed classes that the instructors had been giving for years in person; which was apparent by how many of the classes supplemented books I had already bought. Perhaps they should have invested more in developing new content, just as Any other TV channel would do. I would have happily subscribed to a channel that was going to have a small number of quality new shows every year, so long as I continued to have access to the old Craftsy content. I could have lived with more blatant product placement or sponsorship deals if the informative content remained good. At first I treated this platform as a way to watch classes once, as if I was attending classes in person, even viewed only once they were good value ( living in the UK I Could only hope to see a couple of instructors live). However I got sucked in to the concept of being able to watch re runs and now own over 300 classes, many bought just before they went to a subscription model, so I already felt that I had wasted some money.
The new Bluprint format did not help by having the first few search pages showing infotainment classes, which a new user might not get past to find the good stuff. Anyone else fed up with multiple Angela Walters quilt shows? Too many short classes, which were frankly better done on YouTube, often by the same people, devalued the whole brand.
Beware of trying to mass download shows, as you will then be legally liable, as it breaks our contract with Bluprint. The IPad and Android app is meant to allow you to download a specific show to watch offline for a short period, not long term storage, that is why they sell separate dvds.
I am hoping that they will set up an archive website where we can access our own forever content, and will be making sure I spend the own forever vouchers I got with this years subscription just in case. (Instead of spacing out these vouchers over the year the full complement of vouchers appeared in my account a couple of weeks ago.)
The ideal would be for them to set up a site for a year, where we could legitimately go to download zipped versions of these own forever shows in a useable format, but this may cause problems with their contracts with the original instructors.
If they just close the site down they will damage the whole on line content industry, as no one will buy multiple items to watch later, if they think there is a risk the site may be taken over or closed down.
Not sure how I would feel if they sell the site and their customer details on to another owner.
Helen,
I couldn’t have said it better. They were also competing with Youtube teachers that have large followings and excellent teaching styles. My hope as an early subscriber is that the “own forever” classes will remain available.
Thanks, Helen, you wrote what was in my head as well. I hope everyone here will take a moment to read your well thought out response.
Bad, bad customer service NBCUniversal didn’t notify customers at the same time they notified instructors. While I am concerned about access to the content I paid for, I’m much more concerned about what this may mean for the the crafting community at large. Of course, it does present opportunity for other such services to step in. I strongly believe NBCUniversal has a sustainable business model in BluPrint, and they have made the decision to close for some reason they are not willing to disclose. They purchased Craftsy and made it BluPrint, why not sell the entity and allow it to continue?
what happens to the classes I bought, this is bull
What happened to Forever Classes?? I have spent hundreds and hundreds of dollars over the years. What is going to happen now ??
Well I have tried everything I could think of, 3 trial versions of internet download apps, NOPE, trying to retrieve saved to watch later on mobile and then save to pc, NO, Nope, so out of options. After all NBC has had a lot of experience making SURE you do not get what they do not want you to have. BIG Company, but no love for the little guy that brought them to the party. So as I have done with the NFL and Kampernicks shenanigans a few years ago, I am adding all NBC related product to my DO NOT watch, patronize, buy list. Fortunately there a few good places to watch quality TV, and no I do not patronize the movies, or the sites that offer them either. That leaves Amazon Prime, WISHING they would step in and scoop up Bluprint like they have been rumored to grab bankrupt JCPenney. Better the devil you already know. I DO NOT TRUST NBC to do the right thing.
Please tell me some Craftsy member has someine they knkw who’s a class action attorney. NBC should issue refunds to all the customers, at least thise who bought since the takeover in 2017.
I paid for lifetime classes PLUS an annual subscription. I want the ability to download my lifetime classes or my money back!! Those were NOT cheap for me, I had to budget and save for months so I could buy them!! Which asshat@NBCU made this stupid decision?
I hate to say it, but this goes to show – you can’t trust ANYBODY!
if you have the old craftsy app you can download the classes